Senior Business Analyst

Cleared ICT; Canberra; On-site; AUD 120,000 - 160,000; Full time

Job summary

Cleared ICT is seeking a Senior Business Analyst to lead a high‑impact business analysis function within a Canberra-based team. You will steer complex ICT projects, influence executive direction, and deliver measurable improvements in processes and performance.

The role requires coordinating cross‑functional stakeholders, mentoring colleagues, and ensuring documentation and governance across initiatives to improve profitability and efficiency. Security clearance is required.

Qualifications

• Extensive experience leading the business analysis function.
• Ability to manage resources and set priorities across a team.
• Strong stakeholder engagement and facilitation skills.
• Experience with ICT infrastructure and networks is preferred.
• Proven ability to deliver measurable business outcomes.

Responsibilities

• Lead and direct the business analysis function across the organisation.
• Manage allocated resources, priorities, and workflows.
• Design and execute business process tests and usability studies.
• Provide advisory input on techniques, tools, and processes for modelling.
• Engage AFP senior leadership and act as liaison between executives and staff.
• Analyse complex ICT issues to identify courses of action.
• Develop business cases outlining benefits and options.
• Share knowledge across teams and mentor others.
• Maintain accurate records and documentation per requirements.
• Work in a small team environment and contribute to ICT practice improvements.

Skills

Leadership

Stakeholder engagement

Business analysis

Requirements elicitation

Modelling techniques

Job description

• RFQ closing date Thursday, 30 July 2026 - 11:59pm, Canberra time


• Location of work ACT


• Security clearance Negative Vetting Level 1

Job Specific role description

• Accountable for providing leadership and direction to ensure a high-level of integration and consistency across the business analysis function.


• Accountable for managing allocated resources, setting work area priorities, workflows, developing strategies and evaluating business outcomes.


• Manage the design and execution of business process tests, usability evaluations, networks and business trials, confidence tests.


• Responsible for business analysis within a significant segment of an organisation where the advice given, and decisions made will have a measurable impact on the profitability or effectiveness of the organisation.


• Advise stakeholders and colleagues on the choice of techniques, tools and processes required for modelling and analysis activities and tasks.


• Draw upon knowledge of business analysis methods and techniques, modelling and quality assurance techniques to understand and articulate business processes and contribute to business outcomes.


• Engage and influence AFP senior leadership and provide the key link between senior executives and AFP employees.


• Work collaboratively with stakeholders to identify their needs, reach agreement on the business objectives and gain commitment to achieving results.


• Analyse very complex ICT business issues, applying expertise to identify and recommend courses of action.


• Assess and evaluate ICT business improvement processes, strategy, initiatives, projects, policies and procedures.


• Accountable for investigating business needs, problems and opportunities and recommend effective business processes.


• Deliver business cases which define potential benefits and options for achieving these benefits through development of new or changed processes.


• Work effectively in a small team environment;


• Provide knowledge/skills transfer to other teams

As part of the services, the seller must ensure the specified personnel:

• Maintains currency in information technology processes and technical knowledge through ongoing professional development.


• Establishes and maintains effective business relationships and professional networks.


• Contributes to and implements improved ICT practices and procedures.


• Provides mentoring, coaching and training.


• Works effectively in a small team environment, and wider Command environment.


• Remains accountable for accurate completion of work within timeframes and quality requirements, shares own expertise with others and guides and mentors less experienced buyer employees; and


• Records and maintains files/information in accordance with buyer requirements.

Technical skills candidates would need to have (including but not limited to) are listed below:

• Requirements elicitation and management


• Business process analysis and design


• ICT Infrastructure and Network knowledge


• Traceability and assurance documentation


• Stakeholder engagement and facilitation

About the team

Technology is a critical enabler of the AFP's operational and corporate services to ensure that we achieve our purpose. We use technology to assist frontline policing and protective services through direct tactical interventions in investigations, and to strategically maintain, sustain and evolve our foundational technology platforms and architecture. We are continuing to develop this capability by:

• modernising the AFP's technology foundations and applications, and increasing the cyber-security position of the organisation


• evolving our internal processes to navigate the development and deployment of emerging technologies.


• continuing to mature our use of technology across the 6 strategic shifts outlined in our AFP Technology Strategy 2025


• enhancing our collaboration with academic institutions, police forces and the technology sector to understand technological challenges and opportunities to strengthen law enforcement capabilities.

If you meet the above requirements and are interested in this opportunity, only candidates with current Australian security clearance will be considered.