Senior Branch Manager | Community Bank Ayr & Home Hill | QLD

Bendigo & Adelaide Bank; Queensland; On-site; AUD 90,000 - 120,000; Full time

Job summary

A leading community bank in Queensland is seeking a Senior Branch Manager to lead a diverse team and drive business development. You will be responsible for building relationships within the community, creating strategic plans, and prioritizing customer experience. The role requires strong leadership abilities and experience in lending, along with excellent communication skills. This is a full-time, permanent position offering a range of benefits to support your personal and professional growth.

Benefits

Health and wellbeing support

Discounted gym memberships

Private health insurance options

Employee Assistance Programme

Qualifications

• Proven experience in building strategic plans.
• Ability to coach and manage staff performance.
• High level of understanding of lending products and regulations.

Responsibilities

• Lead and develop a large and diverse team.
• Build strategic plans to gain market share.
• Drive business development and community relationships.

Skills

People leadership

Relationship management

Experience in residential and commercial lending

Strong communication skills

Financial management understanding

Job description

It starts here. With Bendigo Bank… and you.

We’ve never been ‘just a bank’. Just like you should never be ‘just an employee’. We’re united in our belief that in banking, better can be bigger, and together we’re making it happen.

Your role as Senior Branch Manager will be responsible for leading a large and diverse team and building the strategic plan to gain market share for the localised area. You will spend a large portion of your time utilising your business development skills to build long‑term connections with local community groups, stakeholders and partners to drive business opportunities for the branch.

In this dynamic and high‑impact role, you’ll make your mark by:

• Coaching and developing competencies in your team across multiple locations. With a focus on continuous improvement, you’ll proactively work with your team to help them achieve their performance and career development goals
• Prioritising business performance through tracking KPIs, reporting, creating strategic plans, plus collaborating and sharing knowledge with others in your wider team
• Working closely with the Community Bank board to build and nurture community relationships, being the face of our brand, actively participating in events and establishing yourself as the go to person for banking in our region
• Leading by example. You’ll prioritise the customer experience, and aren’t afraid to step in wherever the branches need you
• Embracing an attitude of lifelong learning. Bring your brilliant mind, and we’ll help you take your career to the next level with on‑the‑job training and other learning opportunities
• Building connections. A role at Bendigo Bank means supporting our customers, giving back and making our communities a better place… while having some fun along the way!

This is a permanent, full‑time position located in Ayr & Home Hill. The roster is 76 hours per fortnight.

What you’ll bring to the role

To succeed in this role, you’ll drive the branch’s growth through leadership, business development and team coaching. We’d love you to have:

• People leadership (preferably across multiple sites) with the ability to develop, coach and manage staff performance
• Strong relationship management with ability to effectively network and engage with your community and partners
• Proven experience in building strategic plans
• Experience in residential and commercial lending (essential)
• High level of understanding of lending products, policies and regulations
• Strong communication skills to deliver clear branch expectations
• Understanding of financial management, business acumen and risk framework
• Effective and influential presentation and public speaking skills

Our Community Banking model

Community Banking operates on a shared revenue model based on ‘profit-with-purpose’. This approach ensures that the profits generated are reinvested directly into the communities that create them, funding local initiatives such as infrastructure improvements, event sponsorships, and scholarship programmes. By joining a Community Bank branch, you become part of a dedicated team focused on promoting local growth and nurturing meaningful relationships. Our branch staff are actively engaged in community events, providing support to small businesses, and addressing the specific needs of the community.

So, why work with us?

• Want big impact that matters? Here, you’ll know your work directly benefits the customers and communities we all serve.
• Want to be more than just a number? Join a team that truly values you – and that gets more and more diverse, every day.
• Want career opportunity and flexibility? You can achieve so much here, with flexible policies and a team that believes in you.

You’ll also get access to a great range of benefits, including:

• Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Programme (EAP) for you and your immediate family members
• Take your learning to the next level through our corporate university ‘BEN U’

We’re making better, bigger. And we’ll get there with you.

Think you’re our newest Senior Branch Manager? Now’s the time to set your sights even higher – on the future you and the future career you deserve. Apply now!

We believe a diverse workforce supported by an inclusive culture is central to our success, and we’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. To ensure that you feel supported and are set up for success, please don’t hesitate to reach out if you require any adjustments to the application or interview processes.

You can find out more about our retail banking roles here – https://careers-ext.bendigoadelaide.com.au/branch-network.

Screening and interviews may commence prior to closing date.

We are committed to responding to all candidates, regardless of the outcome of your application.