Senior AWS Connect Partner Architect

Amazon Web Services Australia Pty Ltd; City of Melbourne; On-site; AUD 140,000 - 170,000; Full time

Job summary

A leading cloud provider seeks a GTM Specialist Solutions Architect in Victoria to drive customer success and strategic initiatives. You will leverage your technical expertise to solve complex client challenges and enhance product offerings. The ideal candidate has over 7 years in design and implementation of distributed applications, strong skills in Contact Center design, and a proven track record in managing technical resources. AWS certification is preferred, along with excellent communication skills.

Qualifications

• 7+ years of design / implementation / consulting experience of distributed applications.
• 5+ years managing technical, customer-facing resources.
• 5+ years of Contact Center design and architecture.

Responsibilities

• Represent the voice of the customer to improve features.
• Provide technical knowledge to align with GTM teams.
• Guide AWS internal community of experts.
• Design and improve partner business strategies.

Skills

Technical consulting

Contact Center design

Customer-facing management

Cloud expertise

Communication skills

Education

Computer Science or relevant degree

Tools

Software development methodologies

Job description

A leading cloud provider seeks a GTM Specialist Solutions Architect in Victoria to drive customer success and strategic initiatives. You will leverage your technical expertise to solve complex client challenges and enhance product offerings. The ideal candidate has over 7 years in design and implementation of distributed applications, strong skills in Contact Center design, and a proven track record in managing technical resources. AWS certification is preferred, along with excellent communication skills.