Senior Atlassian Solutions Architect

ServiceRocket; Bunbury; Hybrid; AUD 140.000 - 200.000; Vollzeit

Benefits dieser Stelle

Stock options

Health insurance

Retirement plan

Career pathways program

Generous monthly allowances

Generous PTO & cultural day

Zusammenfassung

ServiceRocket is seeking a Solutions Architect to drive strategic customer partnerships and envision scalable Atlassian architectures. You will shape roadmaps, govern complex deployments, and collaborate across product, engineering, and customer success teams to deliver value.

The role emphasizes collaboration with enterprise clients, change management, and leveraging AI-enabled enhancements within the Atlassian ecosystem. Hybrid/remote with preference to local candidates.

Qualifikationen

• 5+ years working as an Atlassian technical consultant or in solutions architecture or pre-sales role.
• Proven track record guiding customers through significant technology and process change, including change management strategy.
• Experience mentoring other consultants or architects.
• Experience delivering Atlassian solutions that include audit trail requirements, role-based access controls, and change governance workflows aligned to regulated industry standards.

Aufgaben

• Deliver strategic solution roadmap discussions with customers, aligning their objectives with Atlassian capabilities and AI enhancements.
• Map customers’ strategic goals to KPIs, demonstrating value from the Atlassian platform and System of Work.
• Act as a trusted advisor to customer stakeholders and leadership teams.
• Define roadmaps and architectures, including robust integrations between Atlassian and enterprise systems.
• Guide customers through architectural decisions and deployment strategies for long-term value.
• Collaborate with product and engineering to prototype apps and custom solutions.

Kenntnisse

Relationship Building

Strategic Thinking

Communication & Storytelling

Architectural Expertise

Governance & Compliance Awareness

ITSM Maturity

Co-delivery Collaboration

Tools

Jira

Bitbucket

CI/CD

DevOps

Cloud Architecture

Jobbeschreibung

ServiceRocket is seeking a Solutions Architect to drive strategic customer partnerships and envision scalable Atlassian architectures. You will shape roadmaps, govern complex deployments, and collaborate across product, engineering, and customer success teams to deliver value.

The role emphasizes collaboration with enterprise clients, change management, and leveraging AI-enabled enhancements within the Atlassian ecosystem. Hybrid/remote with preference to local candidates.