Senior Analytics Engineer, Advanced Insights

Junee Southern Cross; Australia; Remote; AUD 120.000 - 160.000; Vollzeit

Zusammenfassung

CommBank is seeking a Senior Analyst, Advanced Analytics to join our Complaints Analytics team. You will work hands-on with complex datasets, perform advanced analytics, and translate findings into clear business insights for senior stakeholders.

You will source, wrangle and analyse data using SQL and Python, apply AI-assisted techniques to summarise unstructured data, and develop high-quality dashboards in Tableau and Power BI.

Qualifikationen

• Strong SQL capability, with experience querying, manipulating and analysing large and complex datasets.
• Hands-on Python skills for data preparation, wrangling and advanced analysis.
• Experience working with Tableau and/or Power BI, with the ability to take reporting from underlying data through to a polished, stakeholder-ready output.
• Strong analytical and problem-solving skills, with the curiosity to investigate patterns rather than simply report numbers.
• An ability to work with messy or unstructured data and turn it into a form that can be meaningfully analysed.
• Experience translating complex data into clear insights for business stakeholders.
• A strong attention to detail, particularly where reporting requires reconciliation, governance or regulatory accuracy.
• Good communication and stakeholder-management skills, with the confidence to explain what the data means and why it matters.

Aufgaben

• Use SQL and Python to source, prepare, reconcile and analyse large datasets.
• Investigate complaints data to identify emerging themes, root causes and changes in customer experience.
• Apply LLM-enabled analytical techniques to summarise large volumes of unstructured data.
• Prepare data for LLM consumption balancing value with efficiency.
• Take a proactive approach to analytics, looking beneath headline numbers for signals.
• Build and maintain reporting and visualisations using Tableau and/or Power BI for senior stakeholders.
• Support regulatory and governance reporting with accurate, timely data.

Kenntnisse

SQL

Python

Tableau

Power BI

Analytical thinking

Data wrangling

Stakeholder comms

Attention to detail

Jobbeschreibung

CommBank is seeking a Senior Analyst, Advanced Analytics to join our Complaints Analytics team. You will work hands-on with complex datasets, perform advanced analytics, and translate findings into clear business insights for senior stakeholders.

You will source, wrangle and analyse data using SQL and Python, apply AI-assisted techniques to summarise unstructured data, and develop high-quality dashboards in Tableau and Power BI.