Senior Administration Officer

MercyCare; Perth; On-site; AUD 65,000 - 85,000; Full time

Job summary

A community-focused organization in Perth seeks a Senior Administration Officer to lead its administration team. The ideal candidate will have excellent Microsoft Office skills and experience in a service-oriented role. Responsibilities include data entry, record maintenance, and ensuring exceptional customer service. The organization offers benefits like salary packaging, childcare discounts, and professional development opportunities.

Benefits

Not for profit salary packaging options up to $18,000

Childcare discounts

Comprehensive wellbeing program

Qualifications

• In-depth experience in a similar role, ideally within a service-focused environment.
• Knowledge of Accreditation Quality Standards is desirable.
• National Police Clearance (obtained within the last 6 months).

Responsibilities

• Lead the administration team to provide excellent customer service and support.
• Perform general data entry and record maintenance.
• Coordinate meetings and coach the administrative team.

Skills

Microsoft Office expertise

Problem-solving skills

Interpersonal skills

Job description

About the role

We have 1 full‑time opportunity available for a Senior Administration Officer to join our Maddington team on a permanent basis. Reporting to the Business Manager, you'll play a key role in ensuring the success of our operations, with the Administration Officer position directly reporting into the Senior role.

The position is responsible for leading the administration team to provide excellent customer service and administrative support within the facility. This will include a range of tasks, from general data entry, record maintenance and coordinating meetings, to coaching the wider administrative team to provide a welcoming first point of contact for queries from residents and their families.

About you

The right candidate will possess the ability to work collaboratively within a multidisciplinary team, backed by outstanding Microsoft Office skills and experience. Your solutions‑focused mindset, coupled with exceptional problem‑solving skills, will empower you to overcome any challenges that come your way. Your commitment to accuracy, attention to detail, and ability to efficiently carry out precise data entry will ensure the seamless operation of the team. In addition, you will also have:

• In‑depth experience in a similar role, ideally within a service‑focused environment
• Well‑developed interpersonal skills
• Knowledge of Accreditation Quality Standards is desirable
• Microsoft Office expertise at an intermediate level
• National Police Clearance (obtained within the last 6 months)

About the benefits

You'll become part of an inclusive, diverse, and welcoming Western Australian organisation passionately committed to making a meaningful impact in the local community.

• Not for profit salary packaging options up to $18,000
• Childcare discounts for your little ones
• Options to purchase additional leave
• Career pathways, professional development and training
• Comprehensive wellbeing program including discounted health insurance and free flu vaccinations

To apply

Click “Apply Now” to visit our website and apply. Applications close on 18th December 2025 but don't wait—apply early, as the recruitment process may begin before the closing date. Please note all applications must be received via the online portal to be considered.

MercyCare values individuality. If you experience neurodiversity or live with a disability and would like support or accommodations to fully participate in our recruitment process, reach out to us at [e-mail] as we would love to hear from you.

At MercyCare, every person matters.

With our 175‑year legacy extending back to the Sisters of Mercy, today we stand proud to make a positive difference in our local communities. We live by our values – respect, integrity, compassion, justice, excellence, and courage.

We are committed to safeguarding and protecting children, young people and the vulnerable. We invite applications from people from all walks of life, including Aboriginal and Torres Strait Islander people, and those from diverse ages, cultures, faiths, abilities, gender and sexuality.