Senior administration assistant-Client Services

at; City of Melbourne; On-site; AUD 60,000 - 80,000; Full time

Job summary

A specialized accounting firm in the CBD of Melbourne is seeking a Senior Administration Assistant for client services. This newly created role offers a great opportunity to be the backbone of the administration team, ensuring smooth client administration and effective document management. The ideal candidate will have experience in a similar sector, excellent communication skills, and an ability to build strong client relationships. Join a supportive team that values diversity and inclusivity.

Qualifications

• Experience in administration or client services in a financial services firm is highly regarded.
• Proficiency in ASIC documentation is essential.

Responsibilities

• Ensure smooth client administration and document management processes.
• Support ATO & ASIC correspondence.
• Maintain client database with precision & care.
• Build and maintain strong, positive client relationships.

Skills

Previous experience as an Administrator or Client Services Coordinator

Proficiency in ASIC documentation

Excellent written & verbal interpersonal skills

Great client engagement & relationship-building skills

Job description

Senior administration assistant-Client Services

Work within one of Melbourne's leading, growing specialist accounting firms, conveniently based in the CBD; a friendly, mid-tier practice committed to strong client relationships and a supportive team environment. This is a newly created role, offering a fantastic opportunity to grow with the practice.

Key day to day responsibilities:

• You will be the backbone of the administration team, ensuring smooth client administration and document management processes.
• Supporting ATO & ASIC correspondence
• Data Management: Maintain client database with precision & care.
• Relationship Building: Build and maintain strong, positive client relationships.

Key skills & attributes to be successful:

• Experience is Key: Previous experience as an Administrator or Client Services Coordinator in a similar sector (ideally an accounting or financial services firm) is highly regarded.
• ASIC Expertise: Proficiency in ASIC documentation is essential.
• Communication: Excellent written & verbal interpersonal skills
• Engagement Skills: Great client engagement & relationship-building skills.

How to apply

To apply for this role, please submit your resume via the Apply Now; or for a confidential discussion regarding this or other roles, please contact Jenny on 0477 013 709

Lawson Delaney is an Equal Opportunities Employer. Through initiatives such as a 'Skilled Workplace' Mental Health First Aid Australia accreditation and a needs-based flexibility model, we are loud and proud about promoting diversity and inclusion in the workplace.