Senior Account Executive

Marsh Pty Ltd; City of Melbourne; Hybrid; AUD 80,000 - 100,000; Full time

Job summary

A leading insurance firm is seeking a Senior Account Executive in Melbourne to enhance client service within the Strata team. This hybrid role expects candidates to work onsite at least three days a week. Ideal applicants will have a Tier 1 Qualification and demonstrated experience in the insurance sector. Strong interpersonal skills to build solid relationships with clients and colleagues are essential. Join a team committed to fostering a vibrant and inclusive workplace culture with numerous professional development opportunities.

Benefits

Professional development opportunities

Inclusive workplace culture

Flexible work options

Qualifications

• Demonstrated experience within the insurance industry.
• Proficiency in managing client expectations and delivering on service commitments.
• Ability to build and maintain relationships at all levels.

Responsibilities

• Meet and exceed service standards as agreed in client service agreements.
• Proactively deliver on all aspects of service to clients.
• Negotiate solutions for clients with insurer partners.

Skills

Team player

Strong interpersonal skills

Client expectation management

Education

Tier 1 Qualification

Job description

We are seeking a talented individual to join our Honan Strata Team at Marsh. This role will be based in Melbourne or Sydney. This is a hybrid role that has a requirement of working at least three days a week in the office.

As a Senior Account Executive, you will play a crucial role in contributing to the growth objectives of Honan by managing and developing business within a nominated portfolio in our Strata team. You will work closely with senior managers to ensure high-quality client service and satisfaction.

A business of Marsh, Honan is a leading provider of Strata Insurance & Risk Solutions, committed to delivering exceptional service and innovative insurance solutions to our clients. We are currently seeking a motivated and dynamic individual to join our team as a Client Executive.

We will count on you to :

• Meet and exceed service standards as agreed in client service agreements.
• Take a proactive approach to all aspects of service delivery to clients, ensuring client needs are identified and met in line with agreed service standards.
• Support the Team with taking a proactive approach to triaging new business opportunities through the existing client base.
• Adhere to Marsh quality practices, including following all Marsh procedures.
• Work closely with insurer partners to negotiate favourable solutions for clients.

What you need to have :

• Must have Tier 1 Qualification
• Demonstrated experience within the insurance industry
• A team player who naturally maintains solid working relations with colleagues, external clients, and broader industry market segments.
• Strong interpersonal skills with the ability to build and maintain relationships at all levels.
• Proficiency in managing client expectations and delivering on service commitments.

Why join our team :

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Please apply using the link below, applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencement of employment.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex / gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.