Senior 5G Core Data Management & Incident Engineer

Ericsson GmbH; Sydney; Hybrid; AUD 120,000 - 180,000; Full time

Job summary

Ericsson is seeking a Support Engineer to join a specialist CCxx/UDM support team in MOAI NEO, focusing on 5G Core and Cloud Core solutions. You will handle L2/L3 incidents, drive fault isolation, and work with product and service teams to reduce outages and introduce new CCxx releases.

A strong, customer-focused, carrier-grade mindset is essential. You will analyze system behavior, logs, and distribution metrics to identify root causes and support continuous improvement initiatives, including

Qualifications

• Experience with 5G UDM/UDC data management architectures.
• Strong incident management and fault isolation skills.
• Ability to analyze logs, traces, and network data for root causes.

Responsibilities

• Lead L2/L3 investigations and resolve complex 5G Core issues.
• Own critical incident response and service restoration in live environments.
• Collaborate with cross-functional teams to improve stability and prevent repeats.

Skills

UDM data management

Incident management

Carrier-grade operations

Cross-domain collaboration

Root-cause analysis

Tools

Kubernetes

Docker

Linux

YAML

Job description

Ericsson is seeking a Support Engineer to join a specialist CCxx/UDM support team in MOAI NEO, focusing on 5G Core and Cloud Core solutions. You will handle L2/L3 incidents, drive fault isolation, and work with product and service teams to reduce outages and introduce new CCxx releases.

A strong, customer-focused, carrier-grade mindset is essential. You will analyze system behavior, logs, and distribution metrics to identify root causes and support continuous improvement initiatives, including