Security Operations Team Leader — Front‑Row to Parliament (FT/PT)

Department of Parliamentary Services; Canberra; On-site; AUD 70,000 - 85,000; Full time

Job summary

A government department is seeking a Security Operations Team Leader in Canberra. This role involves leading a team of Parliamentary Security Service Officers to ensure security within Australian Parliament House. The ideal candidate will possess excellent customer service skills and the ability to effectively manage and mentor team members. Experience in incident reporting and a commitment to maintaining security policies are essential for this permanent position with both full-time and part-time options available.

Qualifications

• Ability to lead a diverse team of security officers effectively.
• Experience in incident reporting and compliance with security policies.
• Capability to manage performance issues within the team.

Responsibilities

• Lead teams to deliver security outcomes in Parliament House.
• Mentor and develop team members' skills and performance.
• Support managers with planning and roster management.

Skills

Excellent customer service skills

Effective communication

Negotiation skills

Situation de-escalation

Job description

A government department is seeking a Security Operations Team Leader in Canberra. This role involves leading a team of Parliamentary Security Service Officers to ensure security within Australian Parliament House. The ideal candidate will possess excellent customer service skills and the ability to effectively manage and mentor team members. Experience in incident reporting and a commitment to maintaining security policies are essential for this permanent position with both full-time and part-time options available.