Seasonal Retail Associate: Customer Experience Champion

Mathers Kotara; Newcastle; On-site; AUD 30,000 - 36,000; Part time

Job summary

Mathers Kotara, part of Munro Footwear Group, is seeking a Seasonal Casual Sales Assistant to join during the peak trade season. You will greet customers, help them find the perfect fit, and support stock deliveries while keeping the store looking inviting.

This casual retail role offers energetic teamwork, flexible hours during End of November through February, and the chance to experience the Munro way of delivering unforgettable customer experiences.

Qualifications

• Retail sales experience preferred.
• Able to work during busy peak season.
• Excellent communication and customer service skills.

Responsibilities

• Greet customers and assist them in finding the right fit.
• Support stock deliveries and keep the store looking inviting.
• Work as part of a fast-paced team during peak season.
• Deliver memorable customer experiences throughout shifts.

Skills

Customer service

Stock replenishment

Teamwork

Energetic

Job description

Seasonal Casual Sales Assistant | Mathers Kotara

Be a Customer Experience Champion. At Munro Footwear Group (MFG), we're looking for energetic team members to join our Mathers Kotarateam during our biggest trade season,when our stores are buzzing and we focus on delivering the ‘Munro Experience' with every interaction.

As a Customer Experience Champion (retail casual), you'll greet every customer with high energy, help them find their perfect fit, and keep the store looking on point. From stock deliveries to customer service that counts, you'll help to make every moment matter for our customers.

We're looking for people who can

• Bring energy to every customer interaction
• Adapt to different tasks and work as part of a fast-paced team
• Be available during our busiest trading periods - End of November, through to February 2027

Why you'll love MFG

• Opportunities to stay on after the season ends
• Team incentives; we celebrate wins together
• Generous discounts across all MFG brands

If you love retail and want to deliver unforgettable customer experiences, this is the role for you.

Apply now – let's make it our best seasonal trade yet!

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