Seasonal Part - Time Customer Consultant - Mayflower Mall

The Body Shop; Sydney; Hybrid; AUD 21,000 - 31,000; Part time

Benefits offered by this job

Employee discount

Flexible scheduling

Cruelty-free brand

Job summary

The Body Shop is hiring a Seasonal Customer Consultant for the holiday period in Sydney, offering a lively, inclusive team and opportunities to learn about beauty products. You will help customers discover products they love while delivering exceptional service in a fast-paced retail setting.

We value passion for customer service, strong communication, and a friendly, proactive approach. This role supports store operations during busy holiday periods, with flexible hours including weekends and

Qualifications

• Previous retail, sales, or customer service experience is an asset.
• A passion for customer service and the beauty industry.
• Strong communication and interpersonal skills.
• Confidence engaging with customers and making product recommendations.
• A team-focused attitude with a willingness to learn and grow.
• Strong work ethic and ability to multitask in a fast-paced environment.
• Positive attitude and customer-first mindset.
• Flexibility to work days, evenings, weekends, and peak holiday periods.

Responsibilities

• Deliver outstanding customer service by creating genuine connections with customers.
• Engage customers in meaningful conversations and recommend products based on their individual needs.
• Support the Store Management team in achieving sales and performance goals.
• Contribute to a positive and welcoming shopping experience for every customer.
• Maintain the visual presentation of the store, ensuring displays are organized, clean, and well-stocked.
• Assist with replenishment, merchandising, inventory tasks, and general store maintenance.
• Stay informed on product knowledge, promotions, campaigns, and store initiatives.
• Work collaboratively with team members to achieve shared goals.
• Bring positivity, energy, and holiday spirit to every shift.

Skills

Customer service

Retail experience

Communication skills

Product recommendations

Job description

Seasonal Part - Time Customer Consultant - Mayflower Mall

Sydney, NS, CA

2 days ago Requisition ID: 1624

Join the Holiday Magic as a Seasonal Customer Consultant!

The holiday season is our busiest, most exciting time of year, and we're looking for enthusiastic, customer-focused individuals to help create unforgettable experiences for our customers!

As a Seasonal Customer Consultant, you'll be the face of our brand, helping customers discover products they love while delivering exceptional service in a fun and fast-paced retail environment. If you're passionate about beauty, enjoy connecting with people, and thrive during the excitement of the holiday season, this could be your BEST holiday season yet!

We're hiring temporary Customer Consultants from October through January, with the possibility of future opportunities after the season ends.

Whether you're looking for your first retail opportunity or bringing previous customer service experience, we'll provide the tools, training, and support you need to succeed.

Why You'll Love Working With Us

• Be part of a fun, inclusive, and purpose-driven team
• Enjoy a generous employee discount on your favourite products
• Flexible scheduling to fit your holiday plans
• Gain valuable experience in retail sales and customer service
• Work for a brand that's proudly cruelty-free and ethically committed
• Help create memorable customer experiences while supporting a company that celebrates self-love, sustainability, and giving back

What You'll Do

As a Seasonal Customer Consultant, you'll play an important role in delivering an exceptional customer experience and supporting day-to-day store operations.

• Deliver outstanding customer service by creating genuine connections with customers
• Engage customers in meaningful conversations and recommend products based on their individual needs
• Support the Store Management team in achieving sales and performance goals
• Contribute to a positive and welcoming shopping experience for every customer
• Maintain the visual presentation of the store, ensuring displays are organized, clean, and well-stocked
• Assist with replenishment, merchandising, inventory tasks, and general store maintenance
• Stay informed on product knowledge, promotions, campaigns, and store initiatives
• Work collaboratively with team members to achieve shared goals
• Bring positivity, energy, and holiday spirit to every shift

What We're Looking For

• Previous retail, sales, or customer service experience is an asset
• A passion for customer service and the beauty industry
• Strong communication and interpersonal skills
• Confidence engaging with customers and making product recommendations
• A team-focused attitude with a willingness to learn and grow
• Strong work ethic and ability to multitask in a fast-paced environment
• Positive attitude and customer-first mindset
• Flexibility to work days, evenings, weekends, and peak holiday periods

Physical Requirements

• Ability to stand and walk for extended periods
• Ability to lift and move products up to 25 lbs.
• Frequent reaching, bending, crouching, and movement throughout the store

Ready to Make the Holidays Shine?

If you're passionate about people, beauty, and creating memorable customer experiences, we'd love to hear from you. Join us this holiday season and help make every customer visit a little more magical.