Seasonal Chaperone (Internal)

Village Roadshow Ltd; Gold Coast City; Hybrid; AUD 38,000 - 53,000; Full time

Benefits offered by this job

Free park entry

Guest passes

Discounts on food & beverage, retail

Employee app & deals

Wellbeing support

Training opportunities

Job summary

Village Roadshow Ltd on the Gold Coast is seeking a Seasonal Chaperone to support Warner Bros. Movie World events during the festive season. You will assist staff with costume presentation, interact with guests and characters, and ensure safety and smooth guest flow.

Applicants should have excellent customer service, strong time management, and be a team player. A Blue Card is essential; training will occur in November with night shifts in December and day shifts in January.

Qualifications

• Blue Card is essential.
• Cost of Blue Card is currently $108.30.
• Excellent interpersonal and communication skills with guest service experience.
• Time management and teamwork are required.

Responsibilities

• Assist team members to ensure correct presentation for characters.
• Interact with guests and characters to create magical moments.
• Be punctual and manage time effectively.
• Chaperone shows and characters following safety procedures.
• Provide direction to float drivers during parades for safety.

Skills

Guest service

Time management

Team player

Communication

Job description

**Seasonal Chaperone****$33.05 per hour | Casual (Age related rates apply if under 18)****Fixed Term Contract until January 2027****Movie World, Oxenford, Gold Coast****The Opportunity**Lights, camera, Christmas and Hollywood magic!Warner Bros. Movie World is rolling out the red carpet for our White Christmas and Hooray for Hollywood events, and we’re looking for Chaperones to bring the excitement to life by delivering outstanding guest service and creating unforgettable entertainment moments!**Key Responsibilities**Step into the spotlight! You’ll be:• Assisting team members to ensure they are presented correctly for their character• Interact with our characters and guests to assist in creating magical moments• Be responsible for punctuality• Chaperone shows and characters, following all safety procedures• Ability to navigate and provide direction to float driver’s during the parade ensuring the safety of team members and guests.• Interact with guests and demonstrate service and safety as a top priority**What We’re Looking For**Are you ready to keep the magic moving? You’ll bring:• Blue Card is essential\\* (Please be advised that the cost of a Blue Card is currently $108.30).• Excellent interpersonal and communication skills with guest service experience.• Time management skills are a requirement• Enthusiastic personality• Able to work as part of a team• Must be available for a training day in November and to work nights throughout December and days in January**Your backstage pass to fun, friends and unforgettable memories!**• Unlimited free entry to our amazing theme parks!• Earn complimentary passes to share with family and friends!• Enjoy discounts on food & beverage, retail and animal experiences across our parks!• Exclusive employee deals through our Village Employee Benefits App, partnered with 65+ major retailers!• Unique team events and awards, celebrating our people is part of the fun!• Reward and recognition programs with prizes for outstanding contributions• Wellbeing support with our on-site team and 24/7 Employee Assistance Program (EAP)• Professional development opportunities with internal training, we love to grow our talent!At Village Roadshow Theme Parks, our purpose is simple: create joy and memories that last a lifetime. Every day, our team brings this to life across our iconic properties , from Warner Bros. Movie World and Sea World, to Wet’n’Wild, Paradise Country, Topgolf, Sea World Resort, Australian Outback Spectacular, and Village Roadshow Studios.Working here isn’t just a job, it’s being part of a team that loves what they do, in a vibrant, fun, and supportive environment. You’ll meet amazing people, develop new skills, and help create unforgettable experiences for our guests.We value everyone’s unique contributions and encourage candidates of all backgrounds, abilities, and experiences to apply. Apply today to join one of the most exciting tourist attractions on the Gold Coast and start creating memories, for our guests, your team, and your career!\\*The Queensland Government has increased enforcement of the Blue Card (Working with Children) No Card, No Start legislation. This position requires a Blue Card, as the role may include working with children.