School ICT Technician - Learning Tech Support

Catholic Education Western Australia; Baldivis; On-site; AUD 60,000 - 85,000; Full time

Job summary

Mother Teresa Catholic College seeks an ICT Technician to join the IT Support team. The role administers ICT services, provides basic troubleshooting, and ensures digital platforms and devices are operational and catalogued. You will support the ICT Coordinator and Executive team as needed.

Candidates should have an IT qualification, experience with Microsoft 365, Apple resources, and MacOS/iPadOS. Strong customer service and communication skills are essential.

Qualifications

• Excellent interpersonal and customer service skills.
• Proficient with Microsoft 365 apps including Outlook, Word, Excel and Teams.
• Comfort with a range of ICT technologies and Apple devices.
• Experience with Mac OS X and iPadOS/iOS.
• Troubleshooting browser issues for Web Apps.
• Good written and verbal communication.
• Strong attention to detail and time management.
• Ability to work independently and in a team; solution minded.

Responsibilities

• Administer ICT support and service delivery for digital platforms and devices.
• Keep learning technologies operational, up-to-date and catalogued.
• Provide support to ICT Coordinator and to the Executive team as needed.
• Assist in basic troubleshooting and stakeholder assistance.

Skills

Interpersonal skills

Customer service

Time management

Attention to detail

Written and verbal communication

Teamwork and independence

Growth mindset

Initiative and problem-solving

Discretion and confidentiality

Education

Relevant IT qualification

Working knowledge of cloud platforms (AOS or others)

Tools

Microsoft 365

Apple devices support

Adobe InDesign

Adobe Acrobat

Job description

Mother Teresa Catholic College seeks an ICT Technician to join the IT Support team. The role administers ICT services, provides basic troubleshooting, and ensures digital platforms and devices are operational and catalogued. You will support the ICT Coordinator and Executive team as needed.

Candidates should have an IT qualification, experience with Microsoft 365, Apple resources, and MacOS/iPadOS. Strong customer service and communication skills are essential.