School-based Traineeship - Plumbing Innisfail

Reece Australia Pty Ltd; Innisfail; On-site; AUD 12,000 - 18,000; Full time

Job summary

Reece Group in Innisfail invites Year 10 students to undertake a School-based Traineeship toward a Certificate II in Supply Chain Operations. Based in Plumbing Innisfail, the role combines branch work with certificate requirements and on-the-job assessments.

You will learn customer service, stock management, processing sales, and product knowledge while supporting daily branch operations. Expect weekend Saturday availability and flexible hours during school holidays to support your progress.

Qualifications

• Year 10 student undertaking a School-based Traineeship.
• Certificate II in Supply Chain Operations in progress or planned.
• Interest in customer service and branch operations.

Responsibilities

• Embrace Reece values, policies and procedures.
• Deliver excellent Customer Service.
• Complete all certificate requirements and on-the-job assessments.
• Process sales efficiently and accurately.
• Assist with stock management and shelf presentation.
• Answer phone messages and orders.
• Build product knowledge to assist customers.
• Provide follow-up to customers as needed.
• Support the branch to maintain a high standard.

Skills

Customer Service

Stock Management

Processing sales

Product Knowledge

Team Player

Education

Year 10 student

Job description

School-based Traineeship - Plumbing Innisfail

The Reece Group is a leading international company with exceptional values and customer focus. Their core business is supplying plumbing and bathroom products to plumbers and retail customer, but what many people don't realise is that Reece also has several specialty businesses such as Irrigation, HVAC-R, Bathroom Life, Onsite and Civil. Additionally, in 2013 the Reece Group also acquired refrigeration and air conditioning businesses Actrol and Metalflex. Across all levels of the Reece Group network, our staff continuously aim to provide friendly and expert customer service to ensure that they are the best in the business.

The Role:

Partnered with Murray Mallee Training Company Ltd, we are looking for Year 10 students to undertake School-based Traineeships where you will work towards a Certificate II in Supply Chain Operations. The traineeship will involve working in a Reece branch as well as completing certificate requirements e.g. workbooks and on the job training and assessments. This position is based at Plumbing Innisfail

Key responsibilities

• Embracing the Reece values, policies, and procedures
• Customer Service
• Completing all requirements of the certificate
• Processing sales
• Stock Management
• Answering the phone to take messages and orders
• Communicating with customers and staff
• Building product knowledge
• Providing follow up to customers
• Contributing to maintaining the branch at a high standard.

About You

• Good written and verbal communication
• Ability to follow instructions
• Enthusiasm and a great attitude
• Willingness to give new things a go
• Team player
• Willingness to maintain a neat and tidy workplace
• Well presented

Students will be required to work the equivalent of one and a half days per week. Must have Saturday Availability. Additional hours during school holidays are available and recommended to assist in your progress.