School-based Traineeship - Actrol Tweed Heads

Reece Australia Pty Ltd; Tweed Heads South; On-site; AUD 14,000 - 19,000; Part time

Job summary

Reece Australia Pty Ltd offers a school-based traineeship at Actrol Tweed Heads for Year 10 students to work toward a Certificate II in Supply Chain Operations.

The role includes customer service, stock management, and on-the-job training in a Reece branch, with Saturday availability required.

Hours are the equivalent of one and a half days per week with additional hours during school holidays to progress the qualification.

Qualifications

• Must be a Year 10 student undertaking a school-based traineeship.
• Ability to communicate clearly in written and spoken English.
• Willingness to learn and follow training requirements.
• Able to commit to Saturday availability.

Responsibilities

• Embrace Reece values, policies, and procedures.
• Customer service and processing sales.
• Stock management and product knowledge.
• Answer phone messages and orders.
• Contribute to maintaining branch at a high standard.

Skills

Customer service

Follow instructions

Enthusiasm

Team player

Willingness to learn

Well presented

Maintain neat workspace

Education

Certificate II in Supply Chain Operations

Job description

School-based Traineeship - Actrol Tweed Heads

The Reece Group is a leading international company with exceptional values and customer focus. Their core business is supplying plumbing and bathroom products to plumbers and retail customer, but what many people don’t realise is that Reece also has several specialty businesses such as Irrigation, HVAC-R, Bathroom Life, Onsite and Civil. Additionally, in 2013 the Reece Group also acquired refrigeration and air conditioning businesses Actrol and Metalflex. Across all levels of the Reece Group network, our staff continuously aim to provide friendly and expert customer service to ensure that they are the best in the business.

The Role: Partnered with Murray Mallee Training Company Ltd, we are looking for Year 10 students to undertake School–based Traineeships where you will work towards a Certificate II in Supply Chain Operations. The traineeship will involve working in a Reece branch as well as completing certificate requirements e.g. workbooks and on the job training and assessments. This position is based at Actrol Tweed Heads.

Key responsibilities

• Embracing the Reece values, policies, and procedures
• Customer Service
• Completing all requirements of the certificate
• Processing sales
• Stock Management
• Answering the phone to take messages and orders
• Communicating with customers and staff
• Building product knowledge
• Providing follow up to customers
• Contributing to maintaining the branch at a high standard.

About You

• Good written and verbal communication
• Ability to follow instructions
• Enthusiasm and a great attitude
• Willingness to give new things a go
• Team player
• Willingness to maintain a neat and tidy workplace
• Well presented

Students will be required to work the equivalent of one and a half days per week.

Must have Saturday Availability.

Additional hours during school holidays are available and recommended to assist in your progress.

This is your chance to join a great company that offers excellent conditions and comprehensive on the job training.

Reece is more than a workplace—it’s where your passion meets purpose. In Australia and New Zealand, we support the essential industries that keep communities thriving. With a focus on collaboration, innovation, and customer success, we offer opportunities to make a difference at every stage of your career. Whether you’re working in our branches, showrooms, or support centre, you’ll be part of a team committed to professional growth and delivering world‑class solutions.

We’d love to hear from you.