Scams Assessment Specialist — Hybrid, Protect Consumers

Afca; Melbourne; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Culture of continuous improvement

Professional development opportunities

Wellbeing initiatives

Healthy work/life balance with Accrued

Salary Packaging

Accrued Day Off

Job summary

Afca is seeking an experienced ACA/ACCS Manager to lead the delivery of Aged Care Assessment and Aged Care Consultancy Services. You will provide strategic, clinical and operational leadership across hospital and community settings, ensuring exceptional client-centred service delivery and coordination of MAC assessments across acute, subacute, palliative care and community services.

You will lead the multidisciplinary ACA and ACCS team across Fitzroy and Kew, collaborate with internal teams and

Qualifications

• Tertiary Allied Health or Registered Nurse qualification.
• Experience in health, aged care and ACA.
• Sound knowledge of ACA and service planning.
• Eligibility for membership of relevant Allied Health/nursing professional association and/or current registration/accreditation.
• Current National criminal history check, or willing to obtain/ Current NDIS Worker Screening Check, or willing to obtain.

Responsibilities

• Lead and support the multidisciplinary ACA and ACCS team across Fitzroy and Kew.
• Oversee the coordination of MAC assessments across acute, subacute, palliative care and community settings.
• Partner with internal teams, community providers and Lead Providers across the Vic 1 and Vic 2 aged care assessment regions.
• Drive service excellence, quality improvement and compliance with the aged care standards and best practice.
• Maintain a clinical caseload (as required) to support service delivery and operational priorities.

Job description

Aged Care Assessment (ACA) and Aged Care Consultancy Service (ACCS) Manager

• Full time, fixed term position until the 30th of June 2027
• Senior leadership opportunity
• Friendly and dynamic team

About the Role
You will lead the delivery of Aged Care Assessment (ACA) and Aged Care Consultancy Services (ACCS) and provide strategic, clinical and operational leadership across hospital and community settings. You are responsible for ensuring exceptional client‑centred service delivery, coordinating My Aged Care (MAC) assessments across acute, subacute, palliative care and community services.

Key Responsibilities:

• Lead and support the multidisciplinary ACA and ACCS team across Fitzroy and Kew.
• Oversee the coordination of MAC assessments across acute, subacute, palliative care and community settings.
• Partner with internal teams, community providers and Lead Providers across the Vic 1 and Vic 2 aged care assessment regions.
• Drive service excellence, quality improvement and compliance with the aged care standards and best practice.
• Maintain a clinical caseload (as required) to support service delivery and operational priorities.

Classifications for this position will range from Allied Health Grade 4 or NM5C.

Your Contribution

• Tertiary Allied Health or Registered Nurse qualification.
• Experience in health, aged care and ACA.
• Sound knowledge of ACA and service planning.
• Eligibility for membership of relevant Allied Health/nursing professional association and/or current registration/accreditation.
• Current National criminal history check, or willing to obtain/ Current NDIS Worker Screening Check, or willing to obtain.

What we Offer

• A culture of continuous improvement, where your contributions make a difference.
• Regular opportunities for professional development to assist you to reach your career goals.
• A focus on wellbeing initiatives, with regular events and programs.
• A healthy work/life balance encouraged. Full time employment comes with a monthly Accrued Day Off (additional day off per month!).
• Salary Packaging – Increase your take home pay!

About ACA and ACCS
The ACA and ACCS Manager plays a key role in the co‑ordination and oversight of the MAC assessment of clients across acute, sub‑acute, palliative care sites and community. You will work closely with multidisciplinary and specialist teams across St Vincents, the community and with the Lead Providers of ACA in both Vic 1 and Vic 2 aged care assessment regions.

Working at St Vincent’s
St Vincent’s Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion, Justice, Integrity and Excellence.

We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve.

SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunisations/vaccinations (including flu vaccinations). This position is subject to a Victorian government direction regarding vaccination against COVID-19. Successful applicants must meet these vaccination requirements. Please contact us if you would like to know more.