Sample Reception Officer

360biolabs, a BioAgilytix company; City of Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

360biolabs, Australia's leading quality‑accredited specialty laboratory services organisation, is seeking a capable laboratory professional to support busy operations in Melbourne. You will help maintain efficient laboratories, manage sample registers in LIMS, and oversee environmental monitoring and chain‑of‑custody processes for clinical samples and biobanking activities.

The role emphasizes quality systems compliance (ISO/IEC 17025, GLP/GCLP), safe handling of samples, and coordination with

Qualifications

• Bsc in a scientific discipline or equivalent experience.
• Experience in quality-controlled environments, ISO/IEC 17025/GLP preferred.
• Excellent organisational and time-management skills.
• Ability to work as part of a team and communicate effectively.
• Experience handling clinical samples and international shipping/logistics.
• Experience with Lab Information Management System (LIMS) desirable.

Responsibilities

• Maintain the laboratories in an efficient and well-organised manner
• Coordinate clinical sample registers and/or relevant records in the Laboratory Information Management System (LIMS)
• Review and actively manage environmental monitoring and response systems including TempTrack for all temperature-controlled environments
• Coordinate domestic and international shipments liaising with Study Directors, Project Managers, Clinical Sites, and clients as required
• Receive biological samples and initiate chain of custody process ensuring correct sample storage and relevant documentation
• Track and monitor the storage of critical reagents and clinical samples across ultra-cold freezers, liquid nitrogen and other temperature-controlled environments for the duration of studies and as part of biobanking service
• Retrieve samples from storage, check, pack and label as required for internal testing and external shipments
• Review policies, SOPs, systems and procedures to assure the quality and integrity of service offerings at 360biolabs
• Maintain records (LIMS, database and experiment records) consistent with relevant standards and industry expectations
• Adhere to ISO/IEC 17025, OECD Principles of GLP, GCLP/GCP Principles
• Adhere to 360biolabs’ Quality Management System, and other requirements as per NATA Accreditation and regulatory guidelines
• Ensure the safe and efficient conduct of laboratory activities
• Ensure compliance to relevant internal processes and statutory requirements
• Maintain high levels of communication with colleagues and productive relationships with service providers and other partners
• Attend meetings and training associated with the the bioanalytical chemistry work of 360biolabs

Skills

Organisational skills

Teamwork

Communication skills

Clinical samples handling

LIMS experience

Database/file management

International shipping knowledge

Education

Bsc in scientific discipline or equivalent

Tools

LIMS

Job description

360biolabs is Australia's most comprehensive quality-accredited specialty laboratory services organisation. 360biolabs is a BioAgilytix company and part of a leading global contract research organisation (CRO) supporting the development of innovative new medicines in a quality-controlled environment.

Working at 360biolabs means working with the best people (and technology) in our field. With a genuine focus on development, you will have access to local and global opportunities. You will also have access to a diverse offering of wellbeing and connection initiatives which reflects that people are our priority.

Contribute to the efficient operation of a busy and modern laboratory conducting assays for clinical trials and preclinical studies as part of an integrated service adhering to best industry practice and all relevant regulatory guidelines.

Key Responsibility Areas

The key responsibility areas (KRAs) are the major outputs for which the position is responsible and are not a comprehensive statement of the position activities.

General Laboratory Duties

• Maintain the laboratories in an efficient and well-organised manner
• Coordinate clinical sample registers and/or relevant records in the Laboratory Information Management System (LIMS)
• Review and actively manage environmental monitoring and response systems including TempTrack for all temperature-controlled environments

Logistics

• Assess and recommend shipping methods or carriers to meet necessary parameters, specifications and costs
• Coordinate domestic and international shipments liaising with Study Directors, Project Managers, Clinical Sites, and clients as required
• Receive biological samples and initiate chain of custody process ensuring correct sample storage and relevant documentation
• Track and monitor the storage of critical reagents and clinical samples across ultra-cold freezers, liquid nitrogen and other temperature-controlled environments for the duration of studies and as part of biobanking service
• Retrieve samples from storage, check, pack and label as required for internal testing and external shipments

Data Analysis, Reporting and Document Work

• Review policies, SOPs, systems and procedures to assure the quality and integrity of service offerings at 360biolabs
• Maintain records (LIMS, database and experiment records) consistent with relevant standards and industry expectations

Accreditation

• Adhere to ISO/IEC 17025, OECD Principles of GLP, GCLP/GCP Principles
• Adhere to 360biolabs’ Quality Management System, and other requirements as per NATA Accreditation and regulatory guidelines

Safety

• Ensure the safe and efficient conduct of laboratory activities
• Ensure compliance to relevant internal processes and statutory requirements

Team Work

• Maintain high levels of communication with colleagues and productive relationships with service providers and other partners

Professional Development

• Attend meetings and training associated with the the bioanalytical chemistry work of 360biolabs

Key Selection Criteria

• Bsc in a scientific discipline or equivalent experience (Essential)
• Experience working in a quality-controlled environment preferably an accredited facility following ISO/IEC 17025, GLP or similar quality systems (Essential)
• Excellent organisational and time-management skills (Essential)
• Ability to work as part of a team (Essential)
• Good communication skills and willingness to learn (Essential)
• Experience in handling clinical samples (Essential)
• Experience with database computer software and file management (Essential)
• Experience in handling clinical samples and international shipping and logistics (Desirable)
• Experience with use and/or configuration of a Lab Information Management System (LIMS) (Desirable)
• High motivation and enthusiasm for biomedical research (Desirable)

For further information, please contact our Careers Team ([e-mail]).

360biolabs is a flexible, equal opportunity employer looking for committed and like-minded people to join us. Our culture is something we are very proud of, celebrating each individual and everything they bring to our team. We encourage applications from Aboriginal and Torres Strait Islander people, all members of the LGBTQIA+ community and people with a disability.

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Applications only accepted from Australian / NZ residents with valid Australian work rights.

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