Salesforce Technical Administrator - South Bank, QLD

Flight Centre Careers; Queensland; On-site; AUD 85,000 - 110,000; Full time

Job summary

A leading travel company in Queensland is seeking a Salesforce Technical Administrator to configure and maintain scalable Salesforce solutions. Ideal candidates should have over 4 years of Salesforce Administration experience and relevant certifications. This role offers opportunities for ongoing development, a vibrant team culture, and various employee benefits including travel discounts and career growth. Join us to be part of a company committed to diversity and innovation.

Benefits

Inclusion and diversity initiatives

Access to LinkedIn Learning

Exclusive Staff Discounts

Travel Discounts

Career opportunities across the globe

Corporate Health Discounts

Employee Assistance Program

Qualifications

• 4+ years Salesforce Administration experience supporting enterprise-scale environments.
• Salesforce Administrator Certification required; Advanced Admin or Platform App Builder preferred.
• Strong knowledge of permission sets, profiles, and role hierarchy design.

Responsibilities

• Configure and maintain scalable solutions using Salesforce tools.
• Align business processes with Salesforce best practices.
• Assist with translating functional business requirements to technical design.

Skills

Salesforce Administration experience

Salesforce Administrator Certification

Knowledge of permission sets and role hierarchy

Experience with CI/CD pipelines

Attention to detail

Ability to manage competing priorities

Job description

Salesforce Technical Administrator - South Bank, QLD

Apply now Refer a friend Job no: 528399
Brand: Product and Technology
Work type: Full time
Location: Queensland
Categories: Digital and Technology

Day to day:

• Configure and maintain scalable solutions using Salesforce tools such as Flows, validation rules, custom objects, record types, and Lightning pages
• Align business processes with Salesforce best practices and help ensure solutions deliver measurable business benefits
• Assist with translating functional business requirements to technical design focused on enabling the business and support creation of User Stories within a Product Backlog
• Work closely with business analysts and stakeholders to review business process and optimisation of current solutions
• Manage sandbox environments, prepare deployment packages, and participate in release readiness activities
• Assist with technical analysis, regression testing, and documentation of configuration changes
• Coordinate with integration and architecture teams to ensure platform solutions align with broader enterprise standards
• Provide advanced platform troubleshooting, supporting both proactive enhancements and incident resolution
• Contribute to configuration standards and mentor junior administrators on scalable platform practices

You'll be perfect for the role if you have:

• 4+ years Salesforce Administration experience supporting enterprise-scale environments
• Salesforce Administrator Certification (required); Advanced Admin or Platform App Builder preferred
• Strong knowledge of permission sets, profiles, and role hierarchy design
• Experience with CI/CD pipelines, change sets, and environment management
• Exposure to OmniStudio, data integrations, or Marketing/Loyalty Clouds desirable
• Exceptional attention to detail, documentation, and governance discipline
• Proven ability to manage competing priorities across large teams and stakeholder groups

What you will enjoy:

• 🙋🏾♀️ Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place to Work® Australia New Zealand Pty Ltd
• 👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
• 🎉 Development: Individualised, ongoing Learning & Development via communities of practice. Dedicated time to learn, share and collaborate skills, interests and goals, as well as contribute your own expertise and insights of others.
• ⭐ Innovation Days where you have the opportunity to create, collaborate, and bring innovative concepts to life!
• 🧑💻 Dedicated Engineering Days, often hosted by technology partners off-site, where staff have an opportunity to increase knowledge and skills, and test out new and exciting technologies.
• 🔧 Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
• ♀️ Women in PM&E group - this comprehensive program aims to foster gender diversity and empower and support women in their pursuit of successful careers in technology. It encompasses a variety of initiatives, workshops, mentorship opportunities, and networking events.
• 🏆 Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
• 🌏 Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
• 💎 Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
• 🥦 Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
• 🌞 Mental Health: Support and Employee Assistance Program for staff and family
• 🎉 Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)
• 🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
• 💚 Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

Advertised: 18 Dec 2025 E. Australia Standard Time
Applications close: 23 Jan 2026 E. Australia Standard Time