Salesforce Front‑Office Transformation Lead

Amplifon SPA; City of Melbourne; On-site; AUD 80,000 - 100,000; Full time

Job summary

A leading hearing care provider in Melbourne is seeking an Omnichannel Specialist to drive the implementation of Salesforce-based front-office applications. This role involves managing projects that enhance the customer experience and supports business functions such as Sales, Retail, and Logistics. The ideal candidate will have a degree in Business Administration or Computer Science and at least four years of relevant experience. If you are a proactive problem-solver with strong project management skills, apply today to amplify your career!

Benefits

Career development programs

Diversity and inclusion initiatives

Qualifications

• Minimum 4 years of professional experience in IT solutions implementation.
• Experience in retail, healthcare, or related industries.
• Salesforce certification is highly regarded.

Responsibilities

• Lead implementation of Salesforce-based front-office applications.
• Manage third-party vendors and project deliverables.
• Conduct training and coach junior IT staff.

Skills

Salesforce implementation

Project management

Business transformation

Technical communication

Influencing decision makers

Education

Bachelor’s degree in Business Administration or Computer Science

Tools

Salesforce

PRINCE2 or PMP

Job description

A leading hearing care provider in Melbourne is seeking an Omnichannel Specialist to drive the implementation of Salesforce-based front-office applications. This role involves managing projects that enhance the customer experience and supports business functions such as Sales, Retail, and Logistics. The ideal candidate will have a degree in Business Administration or Computer Science and at least four years of relevant experience. If you are a proactive problem-solver with strong project management skills, apply today to amplify your career!