Salesforce Business Analyst

Indigitise Pty Ltd; Canberra; On-site; AUD 100,000 - 130,000; Full time

Job summary

A consulting firm in Canberra seeks a Salesforce Functional Consultant to facilitate workshops and collaborate with stakeholders on business requirements. The role involves leading story grooming sessions and managing Salesforce configurations. Ideal candidates have strong communication skills and experience in Agile delivery environments. Full-time employment offered.

Qualifications

• Experience as a Salesforce Functional Consultant in Agile teams.
• Strong understanding of Salesforce capabilities and constraints.
• Hands-on experience with Salesforce configuration.

Responsibilities

• Facilitate workshops with stakeholders to define business requirements.
• Translate feature scope into backlog items.
• Lead story grooming sessions.

Skills

SQL

Agile

Business Analysis

Visio

Waterfall

Business Process Modeling

Requirements Gathering

User Acceptance Testing

Business requirements

SDLC

Systems Analysis

Data Analysis Skills

Tools

Jira

Confluence

Azure Devops

Job description

Salesforce Functional Role

• Facilitate workshops and collaborate with stakeholders to define detailed business requirements.
• Translate feature scope defined by the Product Owner into well-structured backlog items.
• Lead story grooming sessions to ensure user stories are clearly defined, prioritized and development-ready.
• Develop and maintain comprehensive documentation including user stories, acceptance criteria, process flows and configuration/user guides.
• Partner closely with Product Owners and Scrum teams to refine the backlog and support sprint and PI planning activities.
• Liaise with external teams (including UI designers) to ensure stories meet the Definition of Ready.
• Coordinate and perform handover activities to support a seamless transition into operational support processes.

Requirements

Key duties and responsibilities

Required Skills & Experience

• Demonstrated experience as a Salesforce Functional Consultant within Agile delivery environments.
• Strong understanding of Salesforce platform capabilities and constraints to ensure alignment of acceptance criteria with platform functionality.
• Hands‑on experience with Salesforce configuration including objects, fields, workflows and validation rules.
• Proficiency in writing and refining user stories with clear actionable acceptance criteria.
• Excellent communication, facilitation and stakeholder engagement skills.
• Familiarity with Agile / Scrum methodologies and associated tools (e.g. Jira, Confluence and Azure Devops).

Essential criteria

• A track record of delivering technology products in large organisations.
• A demonstrated understanding of what makes for a great developer experience for external users.
• Experience leading multi‑disciplinary teams that follow agile and user‑centred design practices.
• Experience working on large Government transformation programmes highly regarded.

Desirable criteria

• Knowledge, experience of and relationships with the agriculture technology industry.
• Delivery of technology to support regulatory decision‑making processes.
• Experience delivering to the Australian Government Digital Service Standard.

Key Skills

• SQL
• Agile
• Business Analysis
• Visio
• Waterfall
• Business Process Modeling
• Requirements Gathering
• User Acceptance Testing
• Business requirements
• SDLC
• Systems Analysis
• Data Analysis Skills

Employment Type : Full Time

Experience : years

Vacancy : 1