Salesforce Business Analyst

Indigitise Pty Ltd; Canberra; On-site; AUD 100,000 - 130,000; Full time

Job summary

A technology consulting firm is looking for an experienced Salesforce Functional Consultant to define business requirements and lead Agile delivery in Canberra. This role entails collaboration with Product Owners and stakeholders, writing user stories, and ensuring feature readiness. Ideal candidates will have hands-on Salesforce experience and a record of delivering technology products in large organizations. Join us to facilitate meaningful transformations while enhancing the developer experience in government programs.

Qualifications

• Demonstrated experience as a Salesforce Functional Consultant within Agile delivery environments.
• Hands-on experience with Salesforce configuration including objects, fields, workflows, and validation rules.
• Excellent communication, facilitation, and stakeholder engagement skills.

Responsibilities

• Facilitate workshops and collaborate with stakeholders to define detailed business requirements.
• Translate feature scope defined by the Product Owner into well-structured backlog items.
• Lead story grooming sessions to ensure user stories are clearly defined and prioritized.

Skills

Salesforce platform capabilities

Agile delivery

User story writing

Stakeholder engagement

Technical product delivery

Tools

Jira

Confluence

Azure DevOps

Job description

Salesforce Functional Role

• Facilitate workshops and collaborate with stakeholders to define detailed business requirements.
• Translate feature scope defined by the Product Owner into well-structured backlog items.
• Lead story grooming sessions to ensure user stories are clearly defined prioritized and development-ready.
• Develop and maintain comprehensive documentation including user stories acceptance criteria process flows and configuration / user guides.
• Partner closely with Product Owners and Scrum teams to refine the backlog and support sprint and PI planning activities.
• Liaise with external teams (including UI designers) to ensure stories meet the Definition of Ready.
• Coordinate and perform handover activities to support seamless transition into operational support processes.

Requirements

Key duties and responsibilities

Required Skills & Experience

• Demonstrated experience as a Salesforce Functional Consultant within Agile delivery environments.
• Strong understanding of Salesforce platform capabilities and constraints to ensure alignment of acceptance criteria with platform functionality.
• Hands-on experience with Salesforce configuration including objects fields workflows and validation rules.
• Proficiency in writing and refining user stories with clear actionable acceptance criteria.
• Excellent communication facilitation and stakeholder engagement skills.
• Familiarity with Agile / Scrum methodologies and associated tools (e.g. Jira Confluence and Azure Devops).

Required Skills :

Essential criteria 1. A track record of delivering technology products in large organisations 2. A demonstrated understanding of what makes for a great developer experience for external users 3. Experience leading multi-disciplinary teams that follow agile and user-centred design practices 4. Experience working on large Government transformation programs highly regarded

Desirable criteria

1. Knowledge experience of and relationships with the agriculture technology industry 2. Delivery of technology to support regulatory decision-making processes 3. Experience delivering to the Australian Government Digital Service Standard

Key Skills

SQL,Agile,Business Analysis,Visio,Waterfall,Business Process Modeling,Requirements Gathering,User Acceptance Testing,Business requirements,SDLC,Systems Analysis,Data Analysis Skills

Employment Type: Full Time

Experience: years

Vacancy: 1