Sales Travel Consultant - North Brisbane, QLD

Flight Centre Travel Group; Queensland; On-site; AUD 70,000 - 138,000; Full time

Job summary

Flight Centre Travel Group in North Brisbane is hiring Sales Travel Consultants to help customers plan itineraries, book travel and convert enquiries into bookings in person, on the phone or by email. You’ll work full-time, on-site across a 7-day trade at Lutwyche and build a base of loyal domestic and international travellers.

You’ll be rewarded with a base wage plus uncapped incentive payments based on every sale, backed by supportive guidance, industry discounts, and opportunities to advance

Qualifications

• Excellent organisational skills and calendar management.
• Genuine passion for travel and helping customers explore options.
• Ability to meet sales targets in a high-pressure environment.
• Enthusiasm and warmth to encourage bookings from customers.
• Savvy with computers and travel systems for quick options.

Responsibilities

• Work full-time, on-site in one of our retail stores on a rotating roster across a 7-day trade.
• Plan itineraries, book travel and convert enquiries into bookings in person, over the phone and via email.
• Sell the whole holiday including flights, accommodation, car hire, tours, travel insurance and more.
• Build a customer base of new and returning travellers for domestic and international trips.
• Assist customers with travel questions including visas, best times to travel and packing guidance.
• Earn base pay plus an uncapped incentive structure based on sales.

Skills

Organisational skills

Passion for travel

Sales targets

Customer service

Tech-savvy

Tools

CRM systems

Travel booking systems

Job description

Sales Travel Consultant - North Brisbane, QLD

Job no: 528858
Brand: Flight Centre Brand
Work type: Full time
Location: Queensland
Categories: Sales and Customer Service

If you’re looking for the next stamp in your career passport, we’re looking for Sales Travel Consultants across North Brisbanewho are keen to dazzle, discover, and delight our customers at the following Flight Centre stores:

• Lutwyche

What you’ll be doing - where your passion will meet purpose!

• Work full-time, on-site in one of our retail stores on a rotating roster across a 7-day trade

• Plan itineraries, book travel and convert enquiries into bookings in person, over the phone and via email for our customers

• Work towards individual KPIs and sales targets where you’ll sell the whole holiday including flights, accommodation, car hire, tours, travel insurance, cruises, transfers and more

• Build a customer base of new and returning customers from regular domestic bookings to lavish international holidays and everything in between

• Be the expert! Assist our customers with their travel related questions including visas, best time of year to travel, what to pack, where to eat, what to avoid, you name it!

• Enjoy a base wage plus an uncapped incentive payment structure where you earn a percentage of every sale, your pay is completely uncapped!

What we’re looking for - do you have the travel bug?

• Great organisational skills - you’re the type to take notes, manage your calendar well and are quick to respond to your customer’s phone calls and emails

• A genuine passion for travel and desire to help open up the world to our customers!

• Determination to meet your sales targets and KPIs while balancing your workload in a high-pressure environment (think customers lining up, phones ringing, email inbox filling!)

• Enthusiasm, passion and a warmth that makes our customers want to book with you every time!

• A savviness with computers, ready to toggle between various complex systems when finding the right flight and package options for your customer

What you will gain from a career with Flight Centre - let’s unpack the benefits!

Average earnings for a Travel Consultant in their first year are $70K, while Senior Consultants average $100Kand Team Leaders average $138K annually - including superannuation and penalty rates.

Become a true expert - access industry travel discounts and qualify for sponsored ‘Familiarisation Trips’ to explore new destinations and products around the world

Brightness of Future:Career opportunities in a network of brands and businesses across theglobe -we promote from within

Social: Embrace the famous Flight Centre culture at our Reward & Recognition events throughout the year including our most popular events on the calendar Global Gathering and Flichella

Get qualified for free with a Certificate 3 & 4 in Travel & Tourism (worth 20k!) through Australian Apprentice Training - you may also be eligible to receive direct financial support while you study

Thrive in a workplace that embraces individualism - come as you are!

Why is Flight Centre such a great place to work?

We are devoted to being a global employer of choice by nurturing our legendary culture - focused on our people and infused with adventure and accountability. We uplift and support our team through a compelling Employee Value Proposition that offers exciting career and travel opportunities, fantastic benefits, a meaningful sense of purpose and well‑deserved recognition. Explore us on LinkedIn or check out our careers page at www.fctgcareers.com

*Flight Centre is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.*

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