Sales Support Assistant

Modibodi; Council of the City of Sydney; On-site; AUD 50,000 - 65,000; Full time

Job summary

A leading sustainable apparel company is seeking a Sales Support Assistant to enhance sales operations. The role involves coordinating with sales teams, maintaining customer data, and ensuring efficient processes. Ideal candidates will have 1-2 years of sales support experience, proficiency in MS Office, and thrive in a fast-paced environment. Join us in making a positive impact on the world while growing your career.

Benefits

Supportive work environment

Career growth opportunities

Qualifications

• 1–2 years of experience in a sales or customer-facing support role.
• Experience in retail, ideally within fashion or cosmetics.
• Coordination-level experience with initiative and accountability.

Responsibilities

• Support sales team with day-to-day coordination and account administration.
• Maintain accurate customer and product details in internal systems.
• Assist with sell-in presentations and product launches.
• Enter and track wholesale orders and manage range lists.
• Respond to customer queries and keep records up to date.

Skills

Sales support experience

Customer-facing experience

Proficiency in MS Office

Excellent organizational skills

Ability to thrive in fast-paced environments

Education

Diploma or certification in Business Support, Administration, or Customer Service

Tools

HubSpot

MS Excel (Pivot Tables, VLOOKUP)

JOOR

Job description

Modibodi is a leader in innovative, protective, and sustainable apparel, dedicated to improving lives globally. Our mission is to create better lives for all through groundbreaking, supportive designs while building a business that drives positive social impact for both humanity and the environment.

We have an exciting opportunity for a Sales Support Assistant to join our team and play a key role in supporting sales operations. This role is all about keeping things moving - managing essential administrative tasks, ensuring smooth processes, and delivering exceptional service to our retail partners.

About the Role

Every day in this role brings variety, collaboration, and the chance to make a real impact. If you’ve spent the last couple of years in Sales Support, Coordination, or an Account Executive role and feel ready for your next step, this is a great opportunity to grow.

As our Sales Support Assistant, you’ll sit at the heart of the sales function - helping to keep everything running smoothly behind the scenes. You’ll partner closely with our sales, marketing, and design teams, support customer activity, and help bring new products, retail programs, and brand moments to life. This role is perfect for someone who thrives in a fast-paced environment, loves staying organized, and enjoys being the go-to person who keeps things moving.

What You Will Do

• Support our sales team with day-to-day coordination and account administration
• Maintain accurate customer and product details in HubSpot and internal systems
• Assist with sell‑in presentations, NPD launches, and product setup
• Manage range lists, pricing updates, packaging requests, and sample distribution
• Enter and track wholesale orders in JOOR and support second‑ and third‑tier accounts
• Coordinate POS and marketing material allocations with trade marketing and design
• Communicate product launches, promotions, and pricing updates to customers
• Respond to customer queries and keep reporting and records up to date

Who You Are

You bring 1–2 years of experience in a sales or customer‑facing support role, ideally within retail, and exposure to fashion or cosmetics, whether in specialty or discount department stores, wholesale environments, or multi‑SKU businesses. You will also bring:

• The ability to adapt and thrive in a fast-paced, collaborative environment
• A diploma or certification in Business Support, Administration, or Customer Service
• Strong proficiency across MS Office (Excel, Outlook, Word)
• Intermediate Excel skills, including Pivot Tables and VLOOKUP
• Coordination‑level experience supported by strong initiative and accountability
• A customer‑focused mindset, paired with excellent organizational skills and attention to detail
• Full Australian working rights

Experience with ERP or CRM systems and a commercial or sales background will earn you some serious brownie points.

At Modibodi, we believe in supporting both your professional journey and personal well-being as we work together to create a healthier, safer world. We are Caring, Connected, and Growing. Modibodi wouldn’t exist without a passion for growth, and that energy shines through in everything we do. We exist to make people's lives better—including each other’s lives at work.

Joining Modibodi means more than just a job—it means being part of a mission. We’re deeply committed to making a positive impact on both humanity and the environment. By joining us, you’ll be driving meaningful change and helping to shape the future of personal care.

Application End Date: 18 Dec 2025

Job Requisition ID: Essity257993