Sales Supervisor (Photocopier Experience & Mandarin Speaker)

MCLINK COPY SERVICES PHILIPPINES INC.; Remote; AUD 56,000; Full time

Job summary

A leading copier services firm is seeking a Sales Team Leader to manage and grow a high-performing sales team. The role requires a minimum of 3 years in inside sales and at least 1 year in a leadership role. You will lead recruitment efforts, coach your team, and monitor sales activities through CRM tools. This position offers a competitive base salary complemented by performance-based commissions and excellent career growth opportunities. Come join a collaborative and supportive work culture that prioritizes training and development.

Benefits

Competitive base salary + performance-based commissions

Clear career progression and growth opportunities

Collaborative and supportive work culture

Training and development programs

Qualifications

• Minimum 3 years of experience in inside sales, with at least 1 year in a leadership/supervisory role.
• Proven ability to build and manage sales teams in a dynamic environment.
• Proficient in CRM systems and Microsoft Office (Excel, PowerPoint).
• Familiarity with cold calling techniques, lead generation strategies, and sales funnels.

Responsibilities

• Work with HR to recruit and onboard an effective inside sales team.
• Lead and coach a team of Inside Sales Specialists to meet sales targets.
• Ensure daily lead generation goals are met through cold calling and emails.
• Monitor lead quality and conversion metrics to refine sales strategies.
• Design onboarding training and ongoing skills development programs.
• Conduct regular coaching and performance reviews.

Skills

Leadership & team-building

Sales forecasting

Analytical skills

Coaching

Communication skills

Problem-solving ability

CRM proficiency

Cold calling techniques

Lead generation strategies

Tools

Microsoft Office (Excel, PowerPoint)

Job description

Earn up to RM150,000 per annum with commission

Key Responsibilities

Work with HR to recruit, onboard, and structure an effective inside sales team from Singapore or Malaysia.

Lead, motivate, and coach a team of Inside Sales Specialists to consistently meet sales targets.

Create a culture of high performance, accountability, and continuous improvement.

Lead Generation & Sales Strategy

Ensure daily lead generation goals are met by the team through cold calling, emails, and prospecting.

Monitor lead quality and conversion metrics to refine sales strategies.

Report daily lead generation metrics to ensure alignment with targets.

Design and deliver onboarding training and ongoing skills development programs.

Conduct role‑playing, product knowledge sessions, and sales technique workshops.

Track training effectiveness via performance improvement and lead‑to‑sales ratios.

Conduct regular one‑on‑one coaching and weekly performance reviews.

Monitor sales activities, conversions, and pipeline progress using CRM tools.

Report team performance to senior management with insights and improvement plans.

Oversee sales tracking to ensure fair and accurate commission calculations.

Coordinate with Finance/HR to ensure timely commission payouts.

Track and report on team‑based incentive structures and targets.

Set and monitor individual and team KPIs and OKRs.

Ensure the team meets or exceeds sales targets and revenue goals for each 3‑month period.

Identify underperformance issues early and implement corrective actions.

Qualifications

Minimum 3 years of experience in inside sales, with at least 1 year in a leadership/supervisory role.

Proven ability to build and manage sales teams in a dynamic environment.

Strong analytical, coaching, and communication skills.

Proficient in CRM systems and Microsoft Office (Excel, PowerPoint).

Familiarity with cold calling techniques, lead generation strategies, and sales funnels.

Must be from a copier industry.

• Leadership & team-building
• Sales forecasting and pipeline management
• Excellent interpersonal and motivational skills
• High adaptability and problem‑solving ability

What We Offer

• Competitive base salary + performance‑based commissions
• Clear career progression and growth opportunities
• Collaborative and supportive work culture
• Training and development programs to enhance your leadership capabilities