Sales Representative

Bidfood

Shellharbour City Council

On-site

AUD 65,000 - 80,000

Full time

14 days+

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Benefits offered by this job

Staff discounts

Workforce development programs

Health plans

Employee Assistance Program (EAP)

Supportive team culture

Job summary

Bidfood Wollongong is seeking a Sales Representative to engage chefs and foodservice clients at Albion Park Rail, delivering exceptional service and driving sales in a hands‑on, field role.

You will be out in the field, building relationships, processing orders, and collaborating with warehouse and driver teams to ensure smooth delivery and strong customer satisfaction. This is a Monday–Friday role with occasional weekend work, offering growth in sales and service within a supportive team.

Qualifications

Experience in foodservice or FMCG with strong people skills.
Ability to build trust and strong relationships with chefs and business owners.
Proven track record of meeting sales targets and processing orders accurately.

Responsibilities

Visit customers to strengthen relationships and recommend products.
Input and process customer orders accurately and efficiently.
Ensure KPIs and sales targets are achieved.
Respond to customer queries and report on sales opportunities.
Coordinate with purchasing and warehouse teams to deliver outstanding service.
Assist with deliveries to understand customer and operational needs.

Skills

Foodservice knowledge

People skills

Sales experience

Customer relationship management

Order entry

Product knowledge

Tools

CRM systems

Job description

Do you know what chefs and cooks need – because you’ve been there? Or maybe you’ve worked in sales and know how to build strong relationships that help businesses grow? Bidfood Wollongong is looking for a Sales Representative who understands the pace of the industry and the value of great service to join us at our Albion Park Rail branch.

This isn’t a desk job. It’s hands‑on, people-focused and built on real‑world experience. You’ll draw on what you know about industry, people and kitchen management to build trust, have smart conversations and help your customers succeed.

You’ll be organised, confident with systems and sharp on detail – ready to recommend products and deliver exceptional results.

About the role

Whether you’ve worked in sales, front-of‑house or behind the pass, you’ll bring a mix of industry knowledge, people skills and commercial instinct to help customers get what they need.

This is a people-first role. You’ll be out and about, talking to chefs, checking in with customers, maintaining strong relationships and building new ones. As the main point of contact for Bidfood customers, you’ll be trusted to understand their needs, recommend products and help keep their businesses running smoothly. Internally, you’ll collaborate with the warehouse, purchasing and driver teams to ensure a high level of service from end to end.

Your day will include:

Visiting customers to strengthen relationships and recommend products
Inputting and processing customer orders accurately and efficiently
Ensuring KPIs and sales targets are achieved
Responding to customer queries
Reporting on sales and business opportunities at regular meetings
Coordinating with purchasing and warehouse teams to deliver outstanding service
Processing quotes and sales enquiries with care and precision
Occasionally assisting with deliveries to better understand customer and operational needs

This is a Monday - Friday role (with the occasional weekend), offering lifestyle balance and job security. It provides the chance to apply what you already know, build your sales and service skills, and support customers in a practical, meaningful way.

About you

You know foodservice. Maybe you’ve been a chef, a manager or a Bidfood customer. You get the pace, the pressure and what it takes to deliver consistently. You’re a people person - confident, calm and genuinely driven to help others succeed. You understand the value of great service and know how to build trust with every interaction. Sales experience, foodservice experience or an FMCG background will be highly regarded.

Skills and experience

To thrive in this role, you’ll bring a strong understanding of foodservice, a natural way with people and the ability to stay sharp under pressure. You will also be:

Confident communicating with chefs, managers and business owners
Organised and efficient with order entry and admin tasks
Comfortable using systems and learning on the go
Able to prioritise in a fast‑paced, changing environment
Quick to pick up product knowledge and apply it to customer needs
Self‑motivated with a strong sense of ownership
A team player who collaborates well across sales, warehouse and delivery teams

About Bidfood Wollongong

Bidfood Wollongong is more than just part of Australia’s leading foodservice distributor – we’re proud to support the Illawarra’s unique mix of coastal and community-based foodservice. From local pubs, cafés and aged care facilities to education and healthcare providers, we deliver across a region known for its blend of tradition and innovation. Our team brings a deep understanding of local expectations and a commitment to service that supports the full breadth of food operations in the area.

With over 2,500 employees across 50+ branches nationally, Bidfood is proud to offer a workplace where people feel supported, empowered and part of something bigger.

Working at Bidfood means variety, autonomy and the chance to build strong relationships with suppliers, reps and teammates who are passionate about what they do. You’ll be backed by a stable, well‑established company that values initiative, loyalty and care and encourages you to grow your career.

The extra perks