Sales & Operations Coordinator

Fremantle Dockers; Perth; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Free car parking

Season passes

6 months paid parental leave

Flexible working including Hybrid

Service recognition awards

Partner discounts

Job summary

Fremantle Football Club is seeking a Sales & Operations Coordinator to underpin premium membership, corporate hospitality and Club travel programs. You will ensure seamless experiences for premium partners, from matchday seats to interstate trips, while coordinating logistics and reporting.

This full-time role includes weekend work during AFL/AFLW seasons with rostered days off and hybrid working arrangements to support work-life balance.

Qualifications

• Strong administrative skills with high level of organisation and attention to detail.
• Experience coordinating bookings, logistics or itineraries; travel/events background preferred.
• Excellent written and verbal communication and client service mindset.
• Intermediate Excel; CRM experience is a bonus.
• Certificate IV in Business or higher is preferred.
• Current or willingness to obtain National Police Clearance and Working with Children Check.

Responsibilities

• Support the Premium Sales team with day-to-day administration.
• Manage ticket allocations for premium members at home games.
• Organise matchday dining, hospitality and parking for premium partners.
• Plan and book travel for partners attending interstate games.
• Prepare itineraries, guest information and event schedules.
• Travel with partner groups to interstate games to provide on-ground support.
• Process agreements, invoices and renewals with Finance.
• Keep customer database accurate and prepare sales reports.
• Help run events such as networking functions and player appearances.

Skills

Administrative skills

Organisational skills

Logistics coordination

Travel experience

Events experience

Communication skills

Education

Certificate IV in Business or higher

Tools

Excel

CRM experience

Job description

Reporting into the Head of Premium Sales, Retail & Licensing, the Sales & Operations Coordinator is the organisational engine behind our premium membership, corporate hospitality and Club travel programs. You’ll make sure every premium partner, from their matchday seats to their interstate away-game trip, has a seamless experience that keeps them coming back.

In this role, you will:

• Support the Premium Sales team with day-to-day administration.
• Manage ticket allocations for our premium members at every home game.
• Organise matchday dining, hospitality and parking for our premium partners.
• Plan and book travel for partners attending selected interstate games.
• Prepare itineraries, guest information and event schedules.
• Travel with partner groups to some interstate games to support them on the ground.
• Process agreements, invoices and renewals with our Finance team.
• Keep our customer database accurate and prepare sales reports.
• Help run events such as networking functions and player appearances.

This is a full-time permanent opportunity. Weekend work during the AFL and AFLW season may be required for the role, with rostered days off and hybrid working arrangements provided to support work-life balance.

What you will bring

We welcome applicants from a range of backgrounds and experiences. If this role excites you, we encourage you to apply even if you don’t meet every requirement.

We are seeking a candidate who brings:

• Strong administrative skills, with a high level of organisation, attention to detail and the ability to manage competing deadlines.
• Experience coordinating bookings, logistics or itineraries. A background in travel, tourism or events is highly regarded.
• Excellent written and verbal communication skills, and a genuine enjoyment of looking after clients.
• Intermediate Microsoft Office skills, particularly Excel. CRM experience is a bonus.
• A Certificate IV in Business or higher is preferred.
• Current or willingness to obtain a National Police Clearance and Working with Children Check

What we offer

Joining Fremantle Football Club means more than just a job; it means being part of a Club that values its people and strives for excellence. Some of the perks you’ll enjoy as part of the Club include:

• Free car parking
• Season passes
• 6 months paid parental leave after 12 months of service
• Flexible working including Hybrid working options
• Service recognition awards
• Partner discounts, and more!

Who we are

The Fremantle Football Club, known as the "Freo Dockers," competes in both the men’s and women’s Australian Football League (AFL). Recently honoured asa 2025 Employer of Choice in The Australian Business Awards, we are proud to be a values-driven organisation who are committed to enriching our community and making the Freo family proud. Upholding our core values, which we call Anchors, we aim to create a sense of belonging and pride among our members and fans as we work towards a successful future.

Our Commitment

At the Fremantle Football Club, we celebrate diversity and foster an inclusive workplace where everyone has an equal opportunity to succeed. We welcome and encourage applicants from all backgrounds, regardless of abilities, sexual orientation, ethnicity, faith or gender.

Unsolicited applications from recruitment agencies will not be accepted.