Sales Manager - Warrawong

Freedom Furniture Australia Pty Limited; Warrawong; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Lucrative Rewards

Supportive Environment

Design Led

Job summary

Freedom is seeking a Sales Manager to lead a store team in New South Wales, driving sales targets and delivering outstanding customer service to satisfy and exceed customer needs. You will inspire talent, manage rostering and day-to-day operations, and champion a safe, design‑led culture aligned with Freedom's values.

You’ll develop talent through strong leadership and problem‑solving, shaping the path for your team’s success.

Job description

At Freedom, we're on a mission to make beautiful things for the home available to everyone. As our Sales Manager, you'll be at the forefront of bringing the vision to life. You'll inspire a team, delivering an exceptional customer experience by providing prompt, friendly and enthusiastic customer service to satisfy and exceed customer needs.

Your days will be filled with creative problem-solving and developing talent through great leadership. You'll have the power to make decisions that directly impact store performance, team engagement and customer satisfaction. The role is about creating a space for your team to excel.

How This Will Transform Your Career

Your Career path at Freedom is yours to shape; we'll work with you to create a personalised development plan aligned with your goals. You'll have access to both internal and external training programs, equipping you with skills that extend far beyond retail management.

Here at Freedom, we are dynamic and innovative, we push each other to be the best and want your support to help shape the next generation of Freedom.

Why You'll Like Working Here

At Freedom, our focus is on our people, we've been certified as a great place to work, and here's why:

• Lucrative Rewards: Enjoy a competitive salary, superannuation, and quarterly bonus eligibility. Our generous incentive scheme is directly tied to your store's performance, the better your store does, the more you can earn.
• Supportive Environment: Be a part of a friendly, collaborative team that values your input and supports your growth.
• Design Led: We have design and great taste in our DNA and lead the way in style and interior alchemy; we don't follow.

What You'll Be Working On

As our Sales Manager, you'll be the driving force behind your store's success; your key responsibilities will include:

• Leading and mentoring your team to achieve sales targets and help develop a high-performance culture.
• Using your commercial acumen to boost profitability across sales, NPS, engagement, ATV and strike rates.
• Taking ownership of the onboarding process for new staff, ensuring a positive team culture and sales focus balance.
• Overseeing day-to-day operations, including rostering and financial performance
• Championing a safety-first mindset culture, empowering your team to proactively identify and mitigate risks.

The Superstar We're Seeking

We're looking for a talented retail leader with:

• A proven track record in leading and motivating teams to deliver exceptional customer service
• Strong commercial acumen and a results-drive mindset that turns strategies into success stories
• A passion for interior design and home furnishings
• A commitment to fostering a workplace where everyone thrives

Have a voice, make an impact, and find your seat at Freedom.