Sales Manager - Auburn

The Good Guys; Auburn; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

12 weeks parental leave

Hybrid working

Employee Assistance Program

Staff discounts

Job summary

The Good Guys is seeking a proactive Sales Team Leader to drive a positive, sales-focused culture and deliver profitable growth within the NSW store.

You will lead a team, build relationships with stakeholders, and ensure high standards of customer experience and visual merchandising, while managing labour and costs.

This role offers hybrid working for eligible roles, with access to career development and employee benefits within the JB Hi-Fi Group.

Qualifications

• Customer focus; sees everything through the eyes of the customer.
• Drives results; consistently achieves outcomes.
• Develops talent; identifies and grows talent to meet goals.
• Plans and aligns; prioritises to meet organisational goals.

Responsibilities

• Lead the sales team and cultivate a positive, sales-focused culture.
• Build knowledge and capability of the team using an in-house sales model.
• Contribute to financial performance through labour management, profitable sales, inventory management and controllable expenses.
• Maintain compliance and legislative requirements with emphasis on Consumer Law.
• Ensure customers have a great experience and visual merchandising is high quality.

Skills

Customer Focus

Drives Results

Develops Talent

Plans and Aligns

Job description

At The Good Guys, we’re here to help families live better for less. Since 1952, we’ve been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and consumer electronics.

We offer the best value, world‑class brands and exceptional customer service across our 100+ store network, online, and in our commercial division, The Good Guys Commercial.

Great careers start at The Good Guys – begin your journey with us today.

Why join The Good Guys?

• Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
• Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
• Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi, The Good Guys and E&S Trading in Australia).
• Fantastic discounts across the JB Hi-Fi Group, plus access to Beny, our team member benefits app with exclusive offers, wellbeing perks and everyday savings.
• We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
• Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.
• Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.
• Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.

Job Description

In this role you will lead our sales team by creating a positive and sales focused culture and deliver a profitable sales growth within the store.

Key Responsibilities

• Work closely and build relationships with internal and external stakeholders
• Build the knowledge and capability of your team using a proven in-house sales model
• Contribute to the business’ financial performance through labour management, profitable sales, inventory management and controllable expenses
• You will be responsible for maintaining compliance and legislative requirements within the store with a strong emphasis on Consumer Law
• Take pride in and uphold The Good Guys brand by ensuring all customers have a great experience and visual merchandising is of a high quality.

Qualifications

Key Competencies for Success in This Role

• Customer Focus- Does everything through eyes of the customer.
• Drives Results- Consistently achieves results, even under tough circumstances.
• Develops Talent- Identifies and develops talent to build careers and meet organisational goals.
• Plans and Aligns- Plans and prioritizes to align with organisational goals.