Sales Engineer - Pre Sales

Simpro Group; City of Melbourne; On-site; AUD 120,000 - 160,000; Full time

Job summary

Simpro Group, a leading AI-first field service platform, seeks an experienced Sales Engineer to translate AI-powered capabilities into measurable outcomes for trade businesses. You’ll partner with the sales team, own the technical conversations, and build trusted relationships with operations leads, IT decision-makers, and business owners across sectors.

The role requires fluency in conveying complex tech to non-technical audiences, a collaborative mindset, and willingness to travel for client

Qualifications

• Experience in a Sales Engineering or pre-sales role in SaaS or enterprise software.
• Hands-on familiarity with FSM software is a strong advantage.
• Curiosity about AI and its application to operations.
• Ability to simplify complex tech for non-technical audiences.
• Strong relationship-building and trust with stakeholders.
• Collaborative, low-ego mindset and teamwork.
• Willingness to travel for client meetings and events.
• Degree in Engineering, CS, Business, or related field preferred.

Responsibilities

• Translate the power of Simpro Lightning and Cooper AI into real, measurable outcomes for field service businesses - think tighter margins turned into genuine profit.
• Partner closely with the sales team to understand each prospect's operational pain points and craft demonstrations that hit home.
• Own the technical conversation: tackle complex questions about our platform, integrations, and AI capabilities with confidence and clarity.
• Build trusted relationships with operations leads, IT decision-makers, and business owners at trade companies.
• Develop deep mastery of Simpro's full product suite - Lightning, Cooper, and the broader platform ecosystem - and stay ahead of how it evolves.
• Champion the voice of the customer back to our product teams, turning field insights into product improvements.
• Keep a sharp eye on the competitive landscape in field service management, so you always know where we win.

Skills

Sales engineering experience

FSM software knowledge

AI interest

Complex tech communication

Relationship building

Team player

Willingness to travel

Education

Bachelor's degree in Engineering/CS/Business or related

Tools

Field Service Management (FSM) software

Job description

Job Simpro Group is the AI-first operating platform trusted by more than 24,000 trade businesses and 450,000 users across the US, Australia, and the UK. We just made our biggest move yet: the launch of Lightning, an AI-native platform built specifically for field service trades - not a bolt-on, not a retrofit, but purpose-built AI at the core of everything we do. At the heart of Lightning is Cooper, the AI brain that powers the platform - functioning as a strategic business partner that answers questions, surfaces problems before they upscale, streamlines communications, and continuously learns the rhythms of each business it serves. This is a rare moment to join a category-defining company mid-leap. We're looking for a Sales Engineer who can match our ambition.

What You’ll Do

You won't just demo software, you'll show trade businesses a fundamentally better way to run.

• Translate the power of Simpro Lightning and Cooper AI into real, measurable outcomes for field service businesses - think tighter margins turned into genuine profit
• Partner closely with the sales team to understand each prospect's operational pain points and craft demonstrations that hit home
• Own the technical conversation: tackle complex questions about our platform, integrations, and AI capabilities with confidence and clarity
• Build trusted relationships with operations leads, IT decision-makers, and business owners at trade companies
• Develop deep mastery of Simpro's full product suite - Lightning, Cooper, and the broader platform ecosystem - and stay ahead of how it evolves
• Champion the voice of the customer back to our product teams, turning field insights into product improvements
• Keep a sharp eye on the competitive landscape in field service management, so you always know where we win

What You’ll Bring

• Experience in a Sales Engineering, Solutions Consulting, or technical pre-sales role - ideally within SaaS or enterprise software
• Hands-on familiarity with Field Service Management (FSM) software is a strong advantage - you understand the world our customers live in
• A genuine curiosity about AI and how it applies to operational workflows - you can speak to Lightning and Cooper in a way that excites, not intimidates
• The ability to make complex technology feel simple and compelling for non-technical audiences
• Strong relationship-building instincts - you earn trust quickly, from the office manager to the CEO
• A collaborative, low-ego approach - you work best when the team wins together
• Willingness to travel for client meetings, demos, and industry events
• A degree in Engineering, Computer Science, Business, or a related field is a plus - but demonstrated capability matters more

Our Core Values

While experience in the above areas will be highly considered, it’s important to note it will be secondary to the person with the right determination, attitude and compatibility. Our culture and core values are very important to us:

• We Are One Team
• We Are Customer Centric
• We Are Growth Minded
• We Are Accountable
• We Celebrate Success

Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. We embrace and support culture diversity and Equal Employment Opportunity. Aboriginals, Torres Strait Islanders and minority groups are encouraged to apply.

Visit simprogroup.com/au/company/careers to learn more about us and our values.

We would like to take this opportunity to thank all candidates for their application. *Please note, no agencies will be accepted in the recruitment of this role.

Welcome to Simpro! Together with AroFlo, BigChange and ClockShark we are one team made up of many nationalities. We are customer-centric, always putting our customers and teammates first. We take accountability, owning both our innovations and our mistakes. We're growth-minded, constantly learning and evolving. And most of all, we celebrate our successes together!

Simpro Group provides best-in-class SaaS field service management solutions to trade and field service businesses worldwide. The group comprises four industry-leading companies, Simpro, AroFlo, BigChange and ClockShark, with offices across North America, Australia, New Zealand and the UK. Simpro, AroFlo & BigChange provide comprehensive field service management software for growth-minded trade and field service businesses, while ClockShark specializes in time-tracking and scheduling software solutions. Together, these companies seek to drive businesses forward with solutions that empower teams to work smarter, provide foundations for business scaling, and offer data-driven insights to fuel decision-making. Simpro Group serves over 22,000 businesses and over 400,000 users worldwide and has a global workforce of more than 600 employees. Ready to transform your business? Explore our products at simprogroup.com, aroflo.com, bigchange.com and clockshark.com.