Sales Development Representative (Sdr)

Matchbox; Melbourne, Sydney; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Lifestyle subsidy

WFH set-up allowance

$1500 USD Learning & Development

Annual leave: PTO + 2 additional leave

Parental Leave: 18 weeks

Personal Leave Allowance

Fully remote working environment

Top-spec hardware

Generative AI subsidy

Job summary

UpGuard is seeking an SDR in Sydney to generate and qualify new opportunities and book meetings for Account Executives. The role requires a proactive mindset, strong phone presence, and experience with outbound prospecting.

You will work in a hybrid setup with two office days and collaborate across sales, marketing, and product to optimize the customer journey. Ideal candidates have 1–2 years in B2B sales, a track record of meeting targets, and a passion for building relationships.

Qualifications

• 1-2 years of experience in B2B sales, preferably as an SDR/BDR.
• Strong phone sales skills.
• Proven track record exceeding sales metrics.
• Experience with outbound sales activities, including calls, social media engagement & email sequencing.
• Ability to give and receive feedback – you will collaborate with our sales and marketing teams to drive process improvements.
• High energy and willingness to learn.
• Strong prioritisation skills leading to efficient time management.

Responsibilities

• Generate new opportunities using outbound tactics (cold calling, email sequences, LinkedIn, etc.)
• Identify, target, and nurture potential outbound opportunities
• Understand the needs of prospects and communicate them clearly to Account Executives
• Clearly articulate UpGuard’s value proposition and products to prospects, and position it based on their particular problem/need
• Take accurate and detailed notes in our CRM and Sales Engagement Platform
• Work collaboratively with sales, marketing, and product to utilise the insights you learn from prospects to make process and product improvements

Skills

B2B sales

Outbound prospecting

Phone sales

CRM experience

Time management

Tools

Hubspot

Outreach.io

Job description

WHO ARE WE?

At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals daily. This isn’t just growth; it’s a total reimagining of how the world manages cyber risk.

We build the Cyber Risk Posture Management (CRPM) platform that security teams actually love. By integrating security ratings, threat intel, and agentic AI, we empower organisations to stay ahead of an ever evolving attack surface.

We aren’t just building another tool; we’re defining a category. We provide the autonomy to ship world-class technology and the resources to do it at a global scale.

WHERE DOES THIS ROLE FIT IN?

As an SDR at UpGuard, you will create and qualify new opportunities and book meetings for our Account Executives. We’re looking for a driven individual with an inquisitive mind, an excellent phone presence, and who enjoys the challenges of outbound prospecting.

This role is located in Sydney and features a hybrid schedule of two days a week in the office.

WHAT WILL YOU DO?

• Generate new opportunities using outbound tactics (cold calling, email sequences, LinkedIn, etc.)
• Identify, target, and nurture potential outbound opportunities
• Understand the needs of prospects and communicate them clearly to Account Executives
• Clearly articulate UpGuard’s value proposition and products to prospects, and position it based on their particular problem/need
• Take accurate and detailed notes in our CRM and Sales Engagement Platform
• Work collaboratively with sales, marketing, and product to utilise the insights you learn from prospects to make process and product improvements

WHAT DO WE NEED FROM YOU?

• 1-2 years of experience in B2B sales, preferably as an SDR/BDR
• Strong phone sales skills
• Proven track record exceeding sales metrics
• Experience with outbound sales activities, including calls, social media engagement & email sequencing
• Ability to give and receive feedback – you will collaborate with our sales and marketing teams to drive process improvements
• High energy and willingness to learn
• Strong prioritisation skills leading to efficient time management

WHAT WOULD GIVE YOU AN EDGE?

• B2B SaaS experience
• Industry experience in cybersecurity or supply chain information risk
• Experience with Hubspot, Outreach.io http://Outreach.io, or other CRM/Sales Engagement Software.

WHAT’S IN IT FOR YOU?

• Monthly Lifestyle subsidy: Use this for financial, physical, and mental well-being
• WFH set-up allowance: To ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard
• $1500 USD annual Learning & Development allowance: To support your career development, all team members will be able to expense development opportunities against this allowance
• Annual leave: PTO plus two additional UpGuardian leave days to give you time to recharge your batteries.
• 18 weeks paid Parental Leave: Irrespective of parenting role
• Personal Leave Allowance: This includes sick & carer’s leave
• Fully remote working environment: While we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance
• Top-spec hardware: All team members will be provided with top-spec laptops for their role
• Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work

UpGuard is a Certified Great Place to Work® in the US, Australia, UK and India, establishing its position as a leading global technology employer. 99% of team members agree that UpGuard is a great place to work!

As an Equal Employment Opportunity and Affimative Action Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Please Note: Not all roles can be performed from the United States. Please check your specific job listing to confirm its advertised location. If the role you are applying for is listed as based in the US, we are currently only able to support hiring in the following locations: CA, CO, FL, IL, MA, MD, MO, OR, PA, TX, WA, and DC.

Before starting work with us, you will need to undertake a national police history check and reference checks.