Sales Consultant - Warringah Mall

Swarovski; Sydney; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Swarovski product discounts

Employee Assistance Program

Volunteering leave

Learning and development programs

Masters of Light

Job summary

Swarovski Australia in Sydney is seeking a charismatic Sales Consultant to deliver an extraordinary brand experience and connect with customers on a fashion-forward level.

You will showcase and style our legendary crystal products, provide expert styling tips, and drive customer satisfaction through a genuine service mindset. This role offers a vibrant team, development opportunities and the chance to grow with a globally iconic brand.

Qualifications

• Strong customer service orientation and enthusiasm for luxury brands.
• Experience in retail and passion for fashion/cosmetics.
• Willingness to learn, be target-driven and grow with Swarovski.

Responsibilities

• Accompany customers on the Swarovski journey and create emotional connections.
• Anticipate needs and share inspiring styling tips.
• Showcase and present our legendary crystals.

Skills

Customer service

Retail experience

Luxury brands

Fashion affinity

Target driven

Career development

Job description

At Swarovski, where innovation meets inspiration, our Sales Consultants are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. We are searching for a curious and charismatic Sales Consultant to help us place crystal into the hearts and hands of our customers, to join a team with passion and enthusiasm and make the dreams of our customers come true. Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewelry. Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you.

About the job

You are our brand advocate. In this role and together with the team, you will:

• Accompany our customers during their mesmerizing Swarovski journey through our world of wonder
• Create an emotional connection with our customers and provide a spellbinding experience
• Anticipate our customers’ needs and share inspiring styling tips
• Showcase and present our legendary products

About you

You are an amazing Sales Consultant and bring along the following:

• An excellent sense of fashion and a real passion for our brand and our products
• Experience / keen interest in luxury Fashion/Cosmetics/Lifestyle brands.
• Highly motivated and with a strong customer service orientation
• Dedication and target driven attitude
• Willingness to develop your career and grow with us
• Previous retail experience

What we offer

You can expect a range of benefits, including:

• Swarovski products discounts
• Employee Assistance Program
• Volunteering leave
• Learning and development programs
• Masters of Light

Masters of Light

Since 1895 Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality. Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski’s heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.

Recruitment Process at Swarovski

We will be in touch once your application has been carefully reviewed to ask you additional questions, share position details and the next steps. If successful, we will invite you for at least one interview and might ask you to prepare a case study or do an assessment test. You will have time to ask your questions too.

CV Tips to Nail Your Dream Job

The first impression matters: make your two-page CV professional and aesthetic. Add the most relevant details that reflect you are a great match for the role, focus on your skills, projects, achievements, results and education. Tell us how well do you speak/write any other foreign languages. We like to read the summaries of candidates’ profiles with goals and passions - they highlight your personality and motivation. If you are at the beginning of your career journey, show your individuality and highlight the details that are relevant to the role (e.g. internships, voluntary or temporary jobs, online courses, certificates, year abroad exchange programs) Don't miss out!

Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.