Sales Consultant

99 Bikes - Queensland; Gold Coast City; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Uncapped earnings

Personal development fund

Leadership Academy

Job summary

99 Bikes on the Gold Coast is seeking a motivated Sales Consultant to deliver exceptional customer service and drive sales for bikes and accessories. No prior bike expertise required—training is provided and there are strong growth opportunities through our Leadership Academy.

You’ll be part of a busy, high-energy store, with active weekend shifts and a focus on achieving targets and delivering great service.

Qualifications

• Strong customer-focused approach and ability to build relationships with customers

Responsibilities

• Assist customers by recommending bikes and accessories for various riding styles
• Provide on-the-job training and participate in Leadership Academy
• Manage store operations including inventory and merchandising to ensure smooth daily running
• Drive toward sales targets and achieve product knowledge milestones with incentives

Skills

Customer service

Teamwork

Relationship building

Communication

Job description

You don’t have to be a bike expert – we will train you!

About 99 Bikes Launched in 2007 from a tiny Brisbane shop that could only fit 99 bikes, we’ve exploded into Australia’s largest bicycle retailer, now spanning across Australia, New Zealand, and the UK as part of the Pedal Group. With over 2 million loyal club 99 members, the 99 Bikes mission is simple: to be The World’s Most Approachable Bike Shops. In addition to our retail stores, Pedal Group also owns Advance Traders, a bicycle distributor selling popular brands to independent bike shops such as Merida, Cube and Pedal, plus many more. Together we form the Pedal Group and this integration has underpinned our growth and given our people much greater career opportunities across the group. We have always been about living our purpose of enriching mind, body, earth or soul with the freedom of riding and focused on balancing purpose with profit.

• We Build Business Around People: We promote from within relentlessly. Whether it's moving a star performer to a new city or helping a bike builder rise to GM of our UK operations, your growth is our priority.
• Profit Meets Purpose: As a proud Certified B Corp, we balance business with doing good. We've donated over $3.2M to employee-chosen charities, power 70% of our shops with solar, and even pay our team to ride to work.

Why Work At 99 Bikes

• Uncapped Earnings:Above-award package in the range of $60-90K + limitless commission
• Be recognised & rewarded for achievements: Top performing 10-20% fly to all-expenses-paid mega-conference “Global Gathering” in places like Japan, Canada, New Zealand or Bali!
• Ultimate Perks:Get paid to ride to work + score cost-price prices!
• Grow Your Wealth: Own a piece of the pie! Annual free gift shares + opportunity to buy into our booming Employee Share Scheme. Our Employee Share Scheme which started at 99c per share, now worth $6 per share. Current and ex-employees own over 24% of our company, with this number growing every year.
• Unmatched career growth opportunities: We promote from within and our store teams have progressed to Team Leaders, State Leaders, Product/Online/Marketing Specialists and General Managers!
• $1,000 Personal Development Fund: Cash for your personal growth, plus our access to our internal 7-step Leadership Academy.
• Relocate Globally: Chase an endless summer with UK/NZ transfer programs.
• Earning to Give Program: We donate 1% of our wage bill to team-selected charities —over $3.2M gifted so far!
• Certified B Corp: We balance profit with purpose, doing good for people and the planet.

About The Role:

We’re looking for hard-working, high achievers with can-do attitudes to join our team as a Sales Consultant.

• Customer Service - Serve as a customer champion, helping customers by recommending the bikes and accessories for all types of riding styles to deliver on our vision to be The World’s Most Approachable Bike Shops
• No bike expertise required! We provide full on-the-job training and access to our in-house Leadership Academy.
• This is an active job - you’ll take a hands-on role in keeping the store running seamlessly. From managing inventory, receiving stock, merchandising - backed by comprehensive, safe manual-handling training.
• Hit Goals, Earn More - Drive toward achievable sales targets and product knowledge milestones backed by tiered financial rewards + uncapped commission
• High-Performing Culture - Thrive in a tight-knit team with structured regular catch-ups, one-on-one Team Leader coaching, store competitions and regular team events.
• Flexibility, plenty of weekend work available with time off during the week - Thrive in our high-traffic weekend atmosphere, where more foot traffic means more sales, faster targets hit, and maximum commission in your pocket.

We embrace innovation and welcome candidates from diverse backgrounds. Perfect for high performers looking to take the next step or sales professionals seeking a more supportive, rewarding employer.

About You:

• Key qualities - strong team player, relationship builder, and customer-focused.
• Demonstrated and proven achievement in any field – These could be personal goals, sporting, educational or work-related.
• A track record of successin past sales or customer service roles in any industry is advantageous but not essential.
• Good communication skills and demonstrated success in developing and maintaining good relationships with workmates and clients.
• A history demonstrating honesty and reliability.
• A demonstrated commitment to continual improvement and learning.

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Your application will include the following questions:

• Do you have the right to work in this country? If you are not a citizen or permanent resident please provide details of your visa type (sub class), expiry date, country of issue and working hours restrictions if any. If you are a citizen / permanent resident simply indicate NA
• Why do you want to join our team?
• Tell us about your greatest achievement (could be academic, professional or sporting)
• What is your gender?

As part of our workplace reporting obligations, we collect gender information to support our reporting to the Workplace Gender Equality Agency (WGEA) and better understand diversity across our recruitment processes. Your response is optional and is not used to assess your suitability for the role.

We opened the doors of our first shop in May 2007. The Milton shop was led by Matt Turner and was a small 170m2 - only fitting 99 bikes into the building.

A team of four kept the shop open seven days a week, twelve hours a day with one tiny room tripling as a workshop, office and stock room.

The integral team grew to 8 as our Milton shop flourished and our second shop was opened in Underwood. Most of the original team are still with us today.

Matt continued to use the advice of his father, Graham ‘Skroo’ Turner to evolve systems and processes in alignment with Flight Centre - a business model which has demonstrated success since 1981.

Source: This is an extract from the company's own website.

We opened the doors of our first shop in May 2007. The Milton shop was led by Matt Turner and was a small 170m2 - only fitting 99 bikes into the building.

A team of four kept the shop open seven days a week, twelve hours a day with one tiny room tripling as a workshop, office and stock room.

The integral team grew to 8 as our Milton shop flourished and our second shop was opened in Underwood. Most of the original team are still with us today.

Matt continued to use the advice of his father, Graham ‘Skroo’ Turner to evolve systems and processes in alignment with Flight Centre - a business model which has demonstrated success since 1981.

Source: This is an extract from the company's own website.