Sales Centre Team

Kelsian Group; Adelaide; Hybrid; AUD 48,000 - 62,000; Full time

Benefits offered by this job

Training and development opportunities

Award-winning tourism and transport

Job summary

SeaLink South Australia is seeking a Sales Consultant based in Adelaide, Cape Jervis, or Kangaroo Island. You will be the first contact for customers, delivering outstanding service across phone, email, and face-to-face sales, trades and groups.

We value energy, reliability and flexibility, with training and development opportunities provided and a rotating 7-day roster. Ideal candidates have sales and customer service experience and qualifications in telecommunications, travel and tourism, and

Qualifications

• Sales and customer service experience
• Experience in working in a fast-paced team to reach goals
• Qualification in Telecommunications
• Qualification in Travel and Tourism
• Experience in the Tourism Industry
• Experience in the Transport Industry

Responsibilities

• Serve as first contact with customers via phone, email and face-to-face sales
• Support various Sales Centre departments including Trade and Groups
• Be reliable and flexible to cover shifts across a 7-day rotating roster
• Be a team player and develop new skills to meet team goals

Skills

Problem solving

Planning & Organisation

Time management

Microsoft Office

Education

Qualification in Telecommunications

Qualification in Travel and Tourism

Job description

Based in Adelaide, Cape Jervis OR Kangaroo Island

Based in Adelaide, Cape Jervis OR Kangaroo Island SeaLink South Australia

Join an award winning tourism and transport company

Training and Development opportunities provided

Have a passion for South Australian Tourism?
Experienced in customer service?
Looking for an exciting new work environment?

About the Role

The Sales Consultant is a ‘Customer Service Superstar’ and often our first contact with customers.Therefore, you will need superior communication skills and have excellent verbal and written communication. This role requires energy, dedication and multi skilling and offers empowerment and autonomy. Keen willingness to learn and work towards meeting & exceeding individual and team goals in support of our overall business strategy.

It is imperative the Sales Consultant is willing to develop and learn new skills to enable performance of the tasks required in the various Sales Centre departments, including phone, electronic and face-to-face sales, Trade and Groups. We require reliability and flexibility to cover shifts across a 7-day rotating roster and be a team player.

About You

• Problem solving and using initiative
  
• Planning and organisation skills
  
• Exceptional time management and ability to prioritise and work under pressure
  
• Advanced computer literacy and Microsoft Office skills

Qualifications & Experience

• Sales and customer service experience
• Experience in working in a fast-paced team to reach goals
• Qualification in Telecommunications
• Qualification in Travel and Tourism
• Experience in the Tourism Industry
• Experience in the Transport Industry

We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, LGBTQIA+, people with disability and people from diverse cultural backgrounds.