Sales Associate, Wine & Beyond Southgate

Sundial; Victoria; On-site; AUD 36,000 - 48,000; Full time

Benefits offered by this job

Staff discount

Career development

Product training

Flexible scheduling

Job summary

Wine and Beyond is seeking a Sales Associate to join our fast-paced store team. You will greet customers, recommend products, operate the register, handle payments, and ensure a clean, well-stocked environment. You will verify customer IDs and support the team in delivering excellent service.

Experience in retail or customer service is beneficial, and a provincial certification is required or obtainable before starting. A physically active role with flexible scheduling awaits.

Qualifications

• Retail or customer service experience is an asset.
• Must hold a valid provincial certification (or be willing to obtain it before starting).
• Able to stand, walk, and lift up to 40 lbs.
• Comfortable working in a fast-paced environment.

Responsibilities

• Greet customers, answer questions, and provide product recommendations.
• Operate the cash register, process payments, and issue receipts.
• Restock shelves, receive deliveries, and complete basic inventory checks.
• Check customer ID to verify legal purchasing age.
• Maintain a clean, safe, and organized store environment.
• Champion excellent customer service.
• Ensure shelf and merchandise are up to standards.
• Adhering to company’s policies and procedures.

Skills

Customer service

Cash handling

Inventory checks

Product knowledge

Education

Provincial certification

Tools

Point-of-sale system

Job description

Work Location

Wine & Beyond Southgate

About the Role

About Wine and Beyond Wine and Beyond is Western Canada’s largest liquor store. We pride ourselves on having a selection of over 6,000 wines, 2,500 spirits and 2,200 beers. Our stores are known for their incredible selection, unique product offerings, and the excellent product knowledge and customer service of our staff. About The Opportunity: Sales Associate Join our dynamic and fast-paced store environment, where no two days are the same. We offer a wide selection of wine, spirits, beer and more, making this an exciting opportunity for anyone interested in expanding their knowledge of these products. Our team thrives creating a motivating and engaging workplace culture. The role is hands‑on and physically active, perfect for someone who enjoys staying busy and takes pride in a job well done. We also offer a competitive staff discount and the opportunity to work alongside a supportive, knowledgeable team.

What You’ll Do

• Greet customers, answer questions, and provide product recommendations
• Operate the cash register, process payments, and issue receipts
• Restock shelves, receive deliveries, and complete basic inventory checks
• Check customer ID to verify legal purchasing age
• Maintain a clean, safe, and organized store environment
• Champion excellent customer service
• Ensure shelf and merchandise are up to standards
• Adhering to company’s policies and procedures.

About You

• Previous retail or customer service experience is an asset.
• Must hold a valid provincial certification (or be willing to obtain it before starting).
• Able to stand, walk, and lift up to 40 lbs throughout your shift.
• Ability to climb, use, and work on stairs, operate machinery when needed.
• Reliable, positive, and willing to support the team to meet shared goals.
• Comfortable working in a fast‑paced environment.

Why You’ll Love Working With Us

• Opportunities for career development and internal promotions
• In‑depth product training and ongoing learning
• Supportive, team‑oriented environment
• Employee product discounts
• Flexible scheduling

Our Commitment to Diversity, Equity and Inclusion

At Wine & Beyond, we are committed to building a diverse, equitable, and inclusive workplace where everyone feels valued and empowered to contribute. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, age, disability, veteran status, or any other protected characteristic.

About SNDL

SNDL is one of Canada’s leading and fastest‑growing liquor and cannabis companies. As the country’s largest private‑sector retailer, our portfolio includes well‑known banners such as Wine and Beyond, Liquor Depot, Ace Liquor, Value Buds, Spiritleaf, and Cost Cannabis. We’re also one of Canada’s largest vertically integrated cannabis producers, recognized for our innovation, low‑cost manufacturing, and award‑winning brands including Top Leaf, Contraband, Palmetto, Bon Jak, La Plogue, Versus, Grasslands, Vacay, Pearls by Grön, No Future, and Bhang Chocolate. Driven by purpose, performance, and people, SNDL is shaping the future of retail and cannabis by bringing people together through exceptional products and experiences. Learn more about SNDL SNDL is a vertically integrated, multi‑segment, multi‑banner retail operator, and Canada’s largest regulated product platform. To learn more about SNDL– please watch the video below: https://sndl.com/Overview/Videos/default.aspx#gallery-1