Sales Associate

Sirius People; Council of the City of Sydney; On-site; AUD 30,000 - 60,000; Full time

Job summary

A luxury retail business in Sydney is seeking a motivated Sales Associate to provide exceptional customer service in the jewellery and Swiss watches sector. The ideal candidate will have experience in luxury sales, possess excellent communication skills, and a proven track record in meeting sales targets. This role offers a competitive salary of $70k plus superannuation and bonuses.

Qualifications

• Proven experience in high-end retail sales, particularly in luxury products.
• Ability to build rapport with clients and understand their needs.
• A track record of meeting or exceeding sales targets.

Responsibilities

• Greet and engage customers warmly, providing personalised service.
• Build and maintain strong relationships with clients.
• Achieve individual and team sales targets through consultative selling.
• Support visual merchandising efforts.
• Utilise point-of-sale systems for transactions and stock management.

Skills

Communication skills

Interpersonal skills

Customer service

Sales skills

Tools

Point-of-sale systems

Job description

Sales Associate
Sydney CBD
$70k + Super + Bonus

Exciting Opportunity to Elevate Your Career in Luxury Retail!

Are you passionate about providing exceptional customer service and thriving in a high‑end retail environment? We are seeking a motivated and experienced Sales Associate to join a prestigious luxury retail business. This is your chance to work in an elegant setting specialising in jewellery and Swiss watches. If you have a proven track record in luxury sales, excellent interpersonal skills, and a drive to succeed, this opportunity is perfect for you!

About the Role:

As a Sales Associate, your main focus will be on delivering outstanding shopping experiences for discerning clients. You will engage with customers, understand their preferences and guide them through an exclusive selection of jewellery and watches. In addition to sales, you will assist with visual displays, stock management and various store operations to ensure a first‑class environment. Your contribution will directly influence customer satisfaction and sales success.

Key Responsibilities

• Greet and engage customers warmly, providing personalised service.
• Build and maintain strong relationships with clients to encourage loyalty and repeat business.
• Achieve individual and team sales targets through consultative selling of luxury jewellery and watches.
• Support visual merchandising efforts by dressing windows and display cabinets, and assisting with store displays.
• Utilise point‑of‑sale systems to process transactions, update customer information, and manage stock records.
• Perform stock management duties such as stock counting, tidying storage areas, and recording inventory locations.
• Participate in store housekeeping, including cleaning display cabinets, windows, and back areas.
• Support staff meetings, training sessions, and participation in promotional events or exhibitions, which may occur outside regular hours.
• Assist with clerical duties, including limited banking support and communication with clients via email, SMS, or phone calls.

Qualifications & Experience

• Proven experience in high‑end retail sales, particularly in jewellery, watches or luxury goods.
• Excellent communication, interpersonal and customer service skills.
• Ability to build rapport with clients and understand their needs.
• Experience with POS systems and basic administrative tasks like stock management and banking assistance.
• A track record of meeting or exceeding sales targets.
• Professional appearance and grooming standards.

Additional Requirements

• Experience or knowledge of jewellery and Swiss watches is a plus but not mandatory - training will be provided.
• Must be flexible to work on a rotating roster, including alternate weekends and evenings.
• Must be an Australian resident.

If you’re ready to step into a luxurious retail environment and showcase your sales talent, we encourage you to apply today!

This is a fantastic opportunity to grow your career with a refined and supportive team.