Sales Assistant - Casual - Smiggle - Knox

Just Group; Melbourne; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Staff discount

Coaching & training

Career development

Sales incentives

Employee assistance program

Referral program

Job summary

Smiggle is seeking a casual Sales Assistant for our Knox store in Melbourne. You will create a joyful shopping experience for customers of all ages, helping with stock, merchandising, and promotions while meeting store targets.

Join a bright, energetic team and enjoy staff benefits, coaching, and development opportunities in a fast-paced retail environment.

Qualifications

• Experience in customer service, with a strong focus on providing outstanding experiences.
• Confidence in approaching, connecting with, and selling to customers.
• Integrity and a commitment to doing things the right way.
• A love for teamwork in a high-energy, fast-paced environment.
• A solutions-focused attitude, ready to tackle challenges with enthusiasm.

Responsibilities

• Provide a unique, joyful experience for every customer that reflects the Smiggle brand.
• Collaborate with your team to achieve individual and store sales targets.
• Assist with stock management and keep the store organised like a treasure trove.
• Help set up colourful visual merchandising displays and store promotions.
• Follow company policies to minimise stock loss and keep the store running smoothly.

Skills

Customer service

Approaching customers

Teamwork

Energetic attitude

Problem solving

Job description

ABOUT THE ROLE

Combine a smile with a giggle, and you've got Smiggle! We're on the lookout for a fun-loving, customer-oriented Casual Sales Assistant at our Knox store. If you're bursting with energy and imagination, and you love bright, quirky products, this is the perfect role for you! You'll help create an exciting shopping experience, spreading the Smiggle magic to customers of all ages.

A Day in the Life

• Provide a unique, joyful experience for every customer that reflects the Smiggle brand.
• Collaborate with your team to achieve individual and store sales targets.
• Assist with stock management and keep the store organised like a treasure trove.
• Help set up colourful visual merchandising displays and store promotions.
• Follow company policies to minimise stock loss and keep the store running smoothly.

What You'll Bring

• Experience in customer service, with a strong focus on providing outstanding experiences.
• Confidence in approaching, connecting with, and selling to customers.
• Integrity and a commitment to doing things the right way.
• A love for teamwork in a high-energy, fast-paced environment.
• A solutions-focused attitude, ready to tackle challenges with enthusiasm.

What We Offer

• 50% staff discount on Smiggle products.
• In-store coaching and comprehensive training plans.
• Opportunities for career development and advancement.
• Sales-based incentives and rewards.
• Access to our Employee Assistance Program for wellbeing and mental health support.
• Gift Cards for referring successful top talent through our Employee Referral Program!

ABOUT SMIGGLE

Smiggle is the go-to destination for fun, colourful, and trendy products, offering everything from backpacks and drink bottles to gift packs and key rings for kids of all ages. Established in Melbourne in 2003, the brand has since exploded across the globe with stores in the United Kingdom, Ireland, Singapore, Malaysia and New Zealand. Smiggle also has wholesale distribution and shop-in-shop representation across 14 countries and over 800 additional doors!

Smiggle is a special place to play and work! The brand name stands for 'Where a Smile meets a Giggle', and we strive to live up to it every day It's the Smigglers in our retail team that make Smiggle what it is today! If you're looking to start your career in the retail industry with one of the world's most colourful brands, Our team members and customers have the right to a safe working and shopping environment. Where you visit a store or meet with one of our teams for a job interview, please treat everyone with respect. Verbal Aggression, Sexual Harassment and Physical Abuse will not be tolerated.