Sales and Service Supervisor

Pure Environmental; Mackay Regional; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Company vehicle

Bonus structure

Training & development

Career progression

Supportive team

Job summary

Pure Environmental is seeking an experienced Sales & Service Supervisor to drive growth across Central Queensland while ensuring safe, compliant and profitable service delivery. In this hands-on role you will blend sales, client relationship management, and operational coordination, working with site teams and management to identify opportunities, improve outcomes and deliver projects safely.

Regular travel across Central Queensland and surrounding regions will be required to engage customers

Qualifications

• Proven experience in sales, business development and customer relationship management.
• Strong commercial acumen with the ability to identify growth opportunities.
• Experience coordinating operational service delivery in safety and compliance-focused environments.
• Ability to manage contractors, resources and workflows.
• Excellent communication, negotiation and relationship-building skills.
• Experience using CRM systems and reporting tools.
• Waste management or industrial services experience highly regarded.
• Understanding of waste classification and environmental compliance.

Responsibilities

• Promote and comply with all Company HSEQ policies, procedures and standards.
• Lead by example with a strong commitment to safety and environmental compliance.
• Identify opportunities across regional councils, mining, resources, industrial and commercial sectors.
• Build and maintain a CRM pipeline.
• Coordinate day-to-day operational activities to ensure safe, compliant service delivery.
• Assist in planning and executing projects, contracts and customer requirements.
• Coordinate people, equipment, contractors and resources to achieve customer outcomes.
• Work with operational teams to resolve issues and improve workflows.

Skills

Sales experience

Business development

Customer relationships

CRM systems

Commercial acumen

Operational coordination

Contractor management

Communication skills

Time management

Waste/environmental services

Job description

Pure Environmental is seeking an experienced and driven Sales & Service Supervisor to help grow our Central Queensland region while ensuring the safe, compliant and profitable delivery of services.

Pure Environmental is seeking an experienced and driven Sales & Service Supervisor to help grow our Central Queensland region while ensuring the safe, compliant and profitable delivery of services.

Do you thrive on:

• Building strong customer relationships and identifying new business opportunities?
• Coordinating day-to-day operations, projects and service delivery to achieve outstanding customer outcomes?
• Working closely with sales, operations and management teams to improve performance, capability and profitability?
• Balancing commercial growth with practical, customer-focused problem solving?

Sounds like a role made for you! Read on to get to know us better..

Who is Pure?

We’re a leader in hazardous and regulated waste, packaged chemical waste and organics recycling. We specialise in delivering innovative solutions to solve our client’s most challenging waste and contaminated site problems.Our sustainable approach maximises the recovery of reusable resources from various waste products and minimises the volume of waste disposed to landfill.

Why join Pure?

• Innovative Solutions: At Pure, we're not just problem-solvers; we're innovators. Be part of a team that thrives on finding creative and effective solutions to our clients' most challenging waste and contaminated site problems.
• Sustainability at the Core: Make a positive impact! Our sustainable approach focuses on maximising the recovery of reusable resources and minimising landfill waste. Join us in building a greener, more sustainable future.
• Collaborative Environment: We believe in the power of collaboration. Join a supportive and inclusive workplace where your ideas are valued, and teamwork is the key to success.

The Role

As the Sales & Service Supervisor, you'll play a key role in driving business growth and supporting operational performance across Central Queensland.

This hands-on role combines sales, customer relationship management, business development and operational coordination. You'll work closely with customers, site teams and management to identify opportunities, improve service outcomes and ensure projects and services are delivered safely, efficiently and profitably.

Regular travel throughout Central Queensland and surrounding regions will be required to support customer engagement, business development activities, operational requirements and project delivery.

What You'll Bring

• Proven experience in sales, business development and customer relationship management.
• Strong commercial acumen with the ability to identify and secure growth opportunities.
• Experience coordinating operational service delivery in a safety and compliance-focused environment.
• Ability to manage contractors, resources, workflows and customer requirements.
• Strong communication, negotiation and relationship-building skills.
• Excellent organisational and time management capability.
• Experience using CRM systems, reporting tools and operational documentation.
• Waste management, environmental services or industrial services experience will be highly regarded.
• An understanding of waste classification, disposal requirements and environmental compliance, or the ability to quickly develop technical knowledge.

Key Responsibilities

Health, Safety, Environment & Quality (HSEQ)

• Promote and comply with all Company HSEQ policies, procedures and standards.
• Lead by example and demonstrate a strong commitment to safety and environmental compliance.
• Encourage hazard reporting, consultation and continuous improvement.
• Ensure incidents, hazards and HSEQ concerns are appropriately reported and managed.

Sales & Business Development

• Identify and develop opportunities across regional councils, mining, resources, industrial and commercial sectors.
• Build and maintain strong customer relationships that support retention and growth.
• Maintain an active and accurate CRM pipeline.
• Prepare and progress customer proposals, opportunities and account plans.
• Drive sustainable revenue growth through both existing and new customers.
• Work with operational teams to promote capabilities and deliver customer-focused solutions.

Operations & Service Delivery

• Assist in the coordination of the day-to-day operational activities to ensure safe, compliant and efficient service delivery.
• Assist with the planning and execution of projects, contracts and customer requirements.
• Assist in the coordination of people, equipment, contractors and resources to achieve customer outcomes.
• Work collaboratively with operational teams to resolve issues and improve workflows.
• Support scheduling, training, inductions and operational documentation.
• Ensure services are delivered in accordance with regulatory, environmental, customer and contractual requirements.
• Identify opportunities to improve operational efficiency, capability and profitability.

General Responsibilities

• Maintain professional conduct and represent Pure in accordance with Company values.
• Undertake additional duties as reasonably required by management.

Reward & Recognition

• Competitive salary package
• Company vehicle
• Bonus structure
• Ongoing training and professional development
• Career progression opportunities
• Supportive team environment

Ready to Join the Pure Team?

If you're looking for a role that combines customer engagement, business development and operational leadership within a growing and environmentally focused business, we'd love to hear from you.