Sales - Administrator

Stanthorpe Real Estate; Stanthorpe; On-site; AUD 52,000 - 66,000; Full time

Benefits offered by this job

Full training in Rex CRM

Supportive team culture

Job summary

Stanthorpe Real Estate is seeking a Sales Administrator to support our sales team from listing through settlement and to back up our property management operations.

You will manage front-of-house duties, paperwork, marketing campaigns, and CRM data entry, while creating social media content across the agency’s platforms in a close-knit Queensland team.

Strong organisation, attention to detail and communication are essential, with full training in Rex CRM, Console Cloud and related processes.

Qualifications

• Strong administrative and organisational skills with ability to manage competing priorities.
• Exceptional attention to detail in legal documents and data entry.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office 365.
• Ability to learn Rex CRM, Console Cloud and Rex Reach quickly.
• Experience in real estate administration is desirable.

Responsibilities

• Serve as the first point of contact for clients, visitors and enquiries — in person, by phone and by email.
• Maintain front-of-house presence that reflects the Stanthorpe Real Estate brand.
• Deliver outstanding customer service to vendors, buyers, tenants and community members.
• Manage incoming telephone calls with a professional and friendly phone manner.
• Prepare and process real estate paperwork including Form 6, REIQ Contracts of Sale, Entry Notices and auction documentation.
• Manage the complete sales administration workflow from listing to settlement, liaising with solicitors, conveyancers and finance brokers as required.
• Maintain and update the Rex CRM database with all contact, listing, buyer and transaction records.
• Coordinate and execute property marketing campaigns from listing to sale, including uploading listings to realestate.com.au and Domain.
• Create and manage social media content across the agency's platforms (Facebook, Instagram), including constructing and scheduling posts using Rex Reach.
• Provide administrative support to property management operations through Console Cloud.

Skills

Administrative support

Organisational skills

Communication

Phone manner

Microsoft Office 365

CRM systems

Social media management

Attention to detail

Driver's licence

Tools

Rex CRM

Console Cloud

Rex Reach

Canva

AI writing tools

Real estate software

Job description

The Sales Administrator is the engine behind our sales function — a key point of contact for clients, the keeper of accurate records and compliant paperwork, and the driving force behind our sales marketing and social media presence. This is a varied, fast-paced role where no two days are the same. Working within a small, close-knit team, you will directly support our sales team, from initial listing through to settlement. You will also provide administrative support for our property management operations.

Key responsibilities

• Serve as the first point of contact for all clients, visitors, and enquiries — in person, by phone, and by email
• Maintain a warm, welcoming, and professional front-of-house presence that reflects the Stanthorpe Real Estate brand
• Deliver outstanding customer service to vendors, buyers, tenants, and community members
• Manage incoming telephone calls with a professional and friendly phone manner, directing enquiries to the appropriate team member
• Prepare and process real estate paperwork with meticulous accuracy, including Form 6, REIQ Contracts of Sale, Entry Notices, and auction documentation
• Manage the complete sales administration workflow from listing to settlement, liaising with solicitors, conveyancers, and finance brokers as required
• Maintain and update the Rex CRM database with all contact, listing, buyer, and transaction records
• Coordinate and execute property marketing campaigns from listing to sale, including uploading listings to realestate.com.au and Domain
• Create and manage social media content across the agency's platforms (Facebook, Instagram), including constructing and scheduling posts using Rex Reach
• Provide administrative support to property management operations through Console Cloud

About you

• Strong administrative and organisational skills with proven ability to manage competing priorities
• Exceptional attention to detail — accuracy in legal documents, contracts, and data entry is non-negotiable
• Excellent written and verbal communication skills
• Confident and professional phone manner
• Proficiency in Microsoft Office 365 (Word, Excel, Outlook, PowerPoint)
• Ability to learn and adapt to new technology systems quickly (Rex CRM, Console Cloud, Rex Reach, Canva, AI writing tools)
• Social media literacy — comfortable creating, scheduling, and managing content on Facebook and Instagram
• Strong time management skills and ability to work both autonomously and within a team
• Current Queensland driver's licence
• Desirable: Previous experience in real estate administration or a client-facing administrative role

About us

Stanthorpe Real Estate is a proudly independent real estate agency servicing the Granite Belt and Southern Downs region of Queensland. As a local, independent agency, we combine deep community knowledge with professional service across residential sales, property management, and rural property. Our team is small but high-performing, and every team member plays a vital role in delivering an exceptional client experience.

• A varied, rewarding role where you are genuinely valued as part of a small, close-knit team
• Full training and onboarding in Rex CRM, Console Cloud, Rex Reach, and all real estate processes and paperwork
• The opportunity to develop your career in real estate — with a clear pathway to further qualifications and registration
• A supportive and collaborative working environment in one of Queensland's most beautiful regional communities