Sales Administrator

at; Gold Coast City; On-site; AUD 80,000 - 100,000; Full time

Job summary

A respected manufacturing business is seeking a proactive Sales Administrator in Gold Coast City, Australia. This role involves providing administrative support to sales and account managers, managing customer inquiries, and maintaining accurate records. Ideal candidates should have over 6 months of sales administration and CRM experience, along with advanced Microsoft Office skills. Immediate availability is preferred in a fast-paced environment.

Qualifications

• 6+ months of sales administration experience required.
• 6+ months of HubSpot or equivalent CRM experience needed.
• Advanced Microsoft Office skills essential.

Responsibilities

• Provide high-level administrative support to sales and account managers.
• Manage incoming calls and emails for customer inquiries.
• Maintain accurate customer records in CRM.
• Coordinate communication between internal teams and clients.

Skills

Sales support

Customer service

CRM management

Microsoft Office

Tools

HubSpot

Job description

Are you an organised, proactive, and customer-focused professional with experience in sales support? We’re looking for a Sales Administrator who thrives in a fast-paced environment.

In this vital role, you’ll be the welcoming face and voice of our business, ensuring every customer receives exceptional service. You’ll work closely with our sales and account managers, supporting them with day-to-day tasks that keep our operations running smoothly.

EDMO is a respected manufacturing business that’s been supplying precision-engineered products to the mining and heavy equipment industries for over 50 years. Proudly 'Australian Made', we support a strong domestic market and export to customers worldwide. Our ongoing investment in technology and innovation is driving sustainable growth and opening up exciting new opportunities.

Key Responsibilities

• Providing high-level administrative support to sales and account managers, including preparing quotes and processing orders
• Managing incoming calls and emails, ensuring customer inquiries are directed promptly and professionally
• Keeping accurate customer records and maintaining our CRM (HubSpot)
• Coordinating communication between internal teams and clients
• Assisting with reporting, office coordination, and general administrative tasks
• Following up on customer inquiries and outstanding documentation
• Supporting the wider team with various ad hoc tasks as needed.

Requirements

• A minimum of 6+ months of sales administration experience is required.
• A minimum of 6+ months of HubSpot or equivalent CRM experience is required.
• Advanced Microsoft Office skills are essential for this role.
• Australian work rights are required for this position.
• Available for Immediate start.