Sales & Admin Support Specialist — Customer Impact

Local Workforce Hire; Hornsby; On-site; AUD 72,000 - 88,000; Full time

Job summary

Local Workforce Hire in Hornsby, NSW, is seeking a Sales & Administration Support Officer to join a growing Australian business. The role blends customer service, sales support and administration, with duties spanning quotes, CRM data, and liaison with warehouse teams.

You will work closely with the sales team, handle enquiries by phone and email, maintain records, and help prepare reports. This full-time permanent position offers a stable career path and a supportive team environment.

Qualifications

• Previous sales support, customer service or administration experience.
• Excellent communication and organisational skills
• Strong attention to detail
• Confident with Microsoft Office
• CRM/ERP experience highly regarded
• A proactive attitude and strong work ethic

Responsibilities

• Supporting the sales team
• Handling customer enquiries by phone and email
• Preparing and following up quotations
• Coordinating with warehouse and production teams
• Maintaining customer records and CRM/ERP systems
• General administration and reporting
• Building strong customer relationships

Skills

Customer service

Sales support

Administration

Microsoft Office

Communication

Organisational skills

CRM/ERP experience

Attention to detail

Proactive attitude

Tools

CRM/ERP software

Job description

Local Workforce Hire in Hornsby, NSW, is seeking a Sales & Administration Support Officer to join a growing Australian business. The role blends customer service, sales support and administration, with duties spanning quotes, CRM data, and liaison with warehouse teams.

You will work closely with the sales team, handle enquiries by phone and email, maintain records, and help prepare reports. This full-time permanent position offers a stable career path and a supportive team environment.