Safety & ER Systems Product Owner

Anglicare; Council of the City of Ryde; On-site; AUD 90,000 - 115,000; Full time

Job summary

A leading not-for-profit organization in New South Wales is seeking a Safety & ER Systems Product Owner to enhance workplace safety and employee relations systems. This role involves managing adoption and optimization of systems while collaborating with various stakeholders. Candidates should possess a Bachelor's degree, relevant experience, and strong consulting skills. Tangible benefits include flexible work options, salary packaging, professional development, and discounts at retailers.

Benefits

Flexible work options

Salary packaging up to $15,900 tax-free

Ongoing professional development

Discounts at over 400 retailers

Employee Assistance Programme

Qualifications

• Proven experience as a Product Owner or consultant for Safety & ER systems.
• Strong understanding of case lifecycle management and workflow design.
• Experience managing vendors and digital change processes.

Responsibilities

• Oversee system enhancements and adopt user-centric designs.
• Manage vendor relationships and deliver technical solutions.
• Guide optimization of case management workflows and reporting.

Skills

Strategic thinking

Collaborative leadership

Consulting skills

Analytical skills

Communication skills

Education

Bachelor’s degree or equivalent experience

Tools

Safety & ER case management systems

Dashboard development tools

Job description

Transform lives, every single day

Do you want a career that means more? At Anglicare Sydney, we bring the strength, the support and the strategy to make it happen.

We’re a well-respected not-for-profit that’s been serving society’s most vulnerable for more than 160 years. Each year, we achieve life-changing outcomes for the 40,000+ people who rely on our person-centred support. And now, we’re extending our reach and impact even further.

As a Safety & ER Systems Product Owner , you’ll be key to our mission to enrich lives and strengthen communities. Be welcomed into a compassionate, respectful and purpose-driven community where we don’t just talk about values – we live them.

Your opportunity

Are you passionate about driving digital adoption and optimising workplace safety and employee relations systems?

As the Safety & ER Systems Product Owner, you will oversee the success and adoption of Anglicare’s workplace health & safety and employment case management solutions. You will apply strong consulting skills to understand business needs, map current and future workflows, advise on best practice processes, and guide stakeholders through change.

You’ll collaborate with stakeholders, manage system enhancements, and ensure robust governance and reporting. This role is pivotal in delivering a proactive, user-centric approach to system optimisation and analytics. collaborate closely with Safety & ER leaders, HR, IT and frontline teams to deliver systems that are intuitive, human-centred, compliant, and enable high‑quality case handling and reporting.

With integrity and resilience, you will :

• Develop and communicate a clear vision and roadmap for Safety & ER systems
• Guide the optimisation of case management workflows, incident reporting processes and investigation pathways
• Manage vendor relationships and partner with IT for technical delivery to deliver enhancements, integrations and technical problem resolution
• Oversee system enhancements, testing, troubleshooting and continuous improvement
• Provide actionable analytics and reporting for ER, safety and injury management requirements
• Drive user adoption through training, process simplification and stakeholder engagement

What you’ll bring

You are a strategic thinker and collaborative leader with deep knowledge of Safety & ER case management systems. You bring strong consulting, facilitation and communication skills and can , analytical skills and the ability to influence stakeholders across complex environments.

• Bachelor’s degree or equivalent experience
• Proven experience as a Product Owner or consultant for Safety & ER case management or HR systems
• Strong understanding of system functionality, modules and configuration case lifecycle management, workflow design, system configuration and compliance requirements
• Experience conducting design workshops and translating business needs into system requirements
• Experience managing vendors and working with technical teams
• Excellent communication and stakeholder engagement skills and change / adoption capabilities
• Ability to develop dashboards, and automate reporting and generate meaningful insights

Why Anglicare?

We provide meaningful opportunities and choice, both for the individuals and communities we support and the dedicated people here who make it happen.

At Anglicare, you’ll get the security, stability and opportunities that come with a strong, well-established organisation that’s ready for the future. You’ll belong to a community of kind, humble and respectful people of all faiths and backgrounds. You will also be supported to gain new knowledge, deepen your experience and expertise, and shape a rewarding career.

On top of that, here are just some of the tangible benefits you will enjoy in a career with us :

• Flexible work options to get the most out of work and life
• Salary packaging – up to $15,900 tax free income, plus $2,650 for meals and entertainment
• Ongoing professional development and leadership training
• Discounts at over 400 retailers and access to Fitness Passport
• Employee Assistance Programme for you and your family

Are you ready for a career that means more?

Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.

Application Close Date : January 14, 2026