SABA - Casual Sales Consultant - Chatswood Chase

APG & Co; Willoughby; On-site; AUD 30,000 - 41,000; Full time

Job summary

SABA is seeking a passionate retail team member to deliver exceptional customer experiences in our Willoughby store. You will help customers find fashion, share styling tips and ensure smooth transactions while maintaining store presentation.

With a love for fashion and a true brand ambassador mindset, you will thrive in a collaborative team, meet store targets and KPIs, and be flexible to weekend and peak periods. Join us to inspire how people feel and shop.

Qualifications

• Customer service experience in retail is advantageous.
• Brand ambassador with rapport-building ability.
• Love for fashion, styling and trends in the industry.
• Thrive in team work and collaboration.
• Goal orientation with KPI targets.
• Ability to prioritise tasks and manage expectations.
• Impeccable personal presentation.
• Flexible availability including weekends and peak periods.

Responsibilities

• Deliver exceptional customer-focused service and seamless transactions.
• Meet store and individual productivity targets.
• Become an expert in product knowledge and styling to enhance the customer experience.
• Share insights about products with customers and stay informed on latest releases.
• Assist with stock management and loss prevention to support store operations.
• Maintain visual merchandising standards to uphold brand image.

Skills

Customer service

Brand ambassador

Fashion passion

Teamwork

Goal orientation

Prioritisation

Impeccable presentation

Flexible weekends

Job description

SABA promises to change the way we feel, improve the way we work and inspire the way we live.

About the Role

Reporting to the Store Manager/Assistant Store Manager, this role is responsible for providing an excellent customer experience, meeting sales targets and maintaining the highest levels of store presentation.

About You

• Customer service experience (in a retail environment would be advantageous)
• A brand ambassador with a natural ability to build rapport and develop customer relationships
• An obvious love for fashion, styling and trends within the industry
• Thrive on team work and collaboration
• Are goal orientated and motivated to achieve store targets and KPIs
• Ability to prioritise tasks and expectations
• Impeccable personal presentation
• Flexible availability including weekends and peak retail periods

Responsibilities

• Deliver exceptional customer-focused service, ensuring seamless transactions.
• Consistently strive to meet store and individual productivity targets
• Become an expert in product knowledge, fabrication and personal styling to enhance the customer experience
• Stay informed about the latest products, enabling you to share valuable insights with customers.
• Contribute to the efficient operation of the store by effectively managing stock and implementing loss prevention measures.
• Maintain visual merchandising standards to uphold the brand's image.

Embody our values of:

We are a collective, We thrive on change, We are built to last, We play to win.