RTO Growth & Operations Leader

Empowered Living Choices; Gold Coast City; On-site; AUD 115,000 - 135,000; Full time

Benefits offered by this job

Performance incentive

Superannuation

Job summary

Empowered Living Choices on the Gold Coast is seeking an experienced RTO leader to own the day-to-day operation and growth of the registered training organisation. You will drive growth, operations excellence, and quality/compliance across the business, shaping a scalable, student-focused RTO.

This role reports to the Director, builds partnerships, leads trainers and staff, and creates systems to support future expansion with autonomy and commercial discipline.

Qualifications

• 5+ years in senior RTO operations or management.
• Strong knowledge of Standards for RTOs 2025.
• Experience with ASQA audits or regulatory processes.
• Demonstrated commercial or business-development capability.
• Experience managing trainers and assessors.
• Strong understanding of training, validation and RTO quality systems.
• Experience with AVETMISS, USI and RTO reporting.
• Excellent leadership, communication and stakeholder management.
• Ability to build systems and operate autonomously.

Responsibilities

• Lead the day-to-day operation of the RTO.
• Develop and execute a 12-month commercial growth plan.
• Identify, pitch and secure B2B training partnerships.
• Build relationships with employers and industry partners.
• Grow online and direct enrolment channels.
• Coordinate trainers and assessors and maintain workforce capability.
• Oversee the Student Management System and operational reporting.
• Maintain AVETMISS, USI and records-management requirements.
• Lead validation, continuous improvement and self-assurance activities.
• Develop pricing, packages and commercial proposals.
• Monitor revenue, pipeline, operational performance and learner outcomes.
• Provide concise monthly performance reporting to the Director.
• Build the team, systems and operating structure required for growth.

Skills

RTO operations

Leadership

ASQA audits

Business development

Trainers & assessors

Quality systems

AVETMISS/USI

Student systems

Training & assessment

Stakeholder mgmt

Education

TAE40122 Certificate IV in Training and Assessment

Tools

Student management system

Online learning platforms

Job description

Empowered Living Choices on the Gold Coast is seeking an experienced RTO leader to own the day-to-day operation and growth of the registered training organisation. You will drive growth, operations excellence, and quality/compliance across the business, shaping a scalable, student-focused RTO.

This role reports to the Director, builds partnerships, leads trainers and staff, and creates systems to support future expansion with autonomy and commercial discipline.