Round the World Travel Consultant - Australia Wide

FC Specialists; Victoria; Hybrid; AUD 65,000 - 110,000; Full time

Benefits offered by this job

Hybrid working arrangements

Uncapped commission

Travel deals for you and family

Famils opportunities

Global Gathering events

Career growth within a global brand

Job summary

Flight Centre Travel Group’s Round the World team is seeking an experienced Travel Consultant to plan, book and coordinate multi-stop itineraries that can’t be found online. You’ll curate bespoke airfares and land arrangements, including complex, multi-stop and round-the-world enquiries, not domestic bookings.

You will be the expert for your customers’ every need, from flights to insurance, while managing time and KPI targets.

Qualifications

• Experienced Travel Consultant with proven ability to recommend travel solutions.
• Think outside the box to craft unique multi-stop itineraries.
• Proven success in achieving KPIs and sales targets.
• Strong organisation and time management to balance complex bookings.
• Experience building itineraries, invoices, and using complex booking systems.
• Comfortable with complexity and learning new computer systems.
• Knowledge of GDS and travel supplier programs.

Responsibilities

• Plan, book and coordinate multi-stop travel itineraries for clients.
• Curate bespoke airfares and land arrangements not found online.
• Handle complex, round-the-world enquiries and manage bookings across platforms.
• Coordinate flights, accommodation, cruises, tours and insurance.
• Work towards KPI targets and build strong client relationships.

Skills

Travel consultant

GDS knowledge

Complex itineraries

Time management

KPIs & targets

Customer relationships

Booking systems

Tools

Booking systems

Invoicing tools

Job description

Round the World Travel Consultant - Australia Wide

Job no: 530428
Brand: FC Specialists
Work type: Full time, Hybrid
Location: Queensland, Victoria
Categories: Sales and Customer Service

If you’re an experienced Travel Consultant with a knack for making the complex seem simple, you'll fit right in with our Round the World team. Our purpose is to open up the world for those who want to see. Every day, we give people all around the world the opportunity to do something really amazing – travel!

How you’ll be opening up the world for our customers…

As a Travel Consultant in our Round the World team, you will help to plan, book and coordinate your customer’s next amazing travel experience, all built around multi-stop, complex travel itineraries. You'll be curating bespoke airfares and land itineraries that customers cannot find online,with a dedicated complex, multi-stop and round the world enquiry stream - no domestic bookings! But it’s not just airfares – you’ll be the expert for your customer’s every need, including flights, accommodation, cruises, tours, insurance and more! You will be working towards KPI’s and incentive targets, therefore building your customer relationships will be critical to your success in this role.

What it takes to be a Round the World expert…

• You’re the go-to person in your circle for travel recommendations, tips and tricks, with prior experience as a Travel Consultant
• You seek out new ways to build on your success and think outside of the box for your customers to find the best travel solution for them
• You have proven success in achieving your KPIs and sales targets
• You understand the importance of organisation and managing your time effectively to achieve the best result and stay on top of your work
• You’re not only good at the people stuff, but at the behind the scenes stuff too. Like building itineraries, doing up invoices, operating our complex booking systems and jumping between different programs with a customer in front of you
• You’re comfortable with complexity
• You know your way around GDS and you’re confident to learn complex computer systems

Your First Class Employee Benefits:

• At FCTG we understand the importance of flexibility while fostering a culture of collaboration through in person iterations – our Round the World team offer hybrid working arrangements
• Be rewarded with a base wage plus uncapped commission structure - earn a percentage of every sale you make from day one, there’s no limit on what you can earn
• You’ll be working in a high performing team of experts
• Be gifted the time to provide the support your loyal clientele deserves, and to foster great relationships – you won’t be serving a constant queue, but the organic enquiry is there for you to be able to go above and beyond with your sales targets
• Unlock your wanderlust! Score incredible travel deals for you & your friends and family, plus the opportunity to qualify for famils!
• Brightness of Future:Career opportunities in a network of brands and businesses across theglobe -we promote from within
• Embrace the famous Flight Centre culture at our Reward & Recognition events throughout the year, including our most popular event on the calendar "Global Gathering"
• Thrive in a workplace that values individualism – come as you are!

*Flight Centre is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status*

#LI-BC2#FCB#LI-Hybrid

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