Rostering Specialist – On-Call Scheduling & Analytics

at; Campbelltown City Council; On-site; AUD 65,000 - 75,000; Full time

Job summary

A national provider of care services is seeking a detail-oriented Scheduling Officer to coordinate services efficiently. You will manage rostering for Disability, Aged Care, and Clinical services while working closely with various stakeholders. The ideal candidate will have strong experience in scheduling and CRM systems, excellent communication skills, and a commitment to quality. The position promises a competitive salary and professional development opportunities.

Benefits

Competitive salary

Ongoing training and development

Employee assistance program

Qualifications

• Experience in rostering/scheduling within a service-based setting.
• Ability to work collaboratively in a high-pressure environment.
• Knowledge of funding frameworks such as NDIS, HCP.

Responsibilities

• Build and manage accurate and efficient rosters across services.
• Respond to last-minute changes and liaise with stakeholders.
• Maintain documentation in CRM and scheduling systems.

Skills

Rostering/scheduling experience

Proficiency with CRM software

Excellent communication skills

Data literacy and analysis

Conflict management

Knowledge of funding frameworks

Tools

ShiftCare

AlayaCare

Microsoft Excel

BI tools

Job description

A national provider of care services is seeking a detail-oriented Scheduling Officer to coordinate services efficiently. You will manage rostering for Disability, Aged Care, and Clinical services while working closely with various stakeholders. The ideal candidate will have strong experience in scheduling and CRM systems, excellent communication skills, and a commitment to quality. The position promises a competitive salary and professional development opportunities.