Room Attendant

Accor; Geraldton; On-site; AUD 24,796 - 35,817; Full time

Benefits offered by this job

ALL Heartist Membership - discounts on

Family & Friends Discounts

ALL Loyalty Program

Learn Your Way training

Grow your hospitality network

Worldwide opportunities

Job summary

Mantra Geraldton, part of the Accor family, seeks a Room Attendant to maintain pristine guest rooms and support a seamless stay for guests. You will work with a friendly team to uphold high cleanliness standards, manage trolleys and supplies, and ensure safety and privacy for guests during shifts that may include weekends.

Ideal candidates bring practical cleaning experience, strong attention to detail, and excellent teamwork in a fast-paced hospitality environment.

Qualifications

• Previous experience as a cleaner or room attendant is a plus.
• Your communication style is warm and welcoming.
• You have an eye for detail and work efficiently.
• You enjoy a physical role and can navigate between rooms and stairs.
• You collaborate well with colleagues from diverse backgrounds.

Responsibilities

• Thoroughly clean all guest room areas including linens, bathrooms and surfaces to create a strong first impression.
• Follow established guidelines to meet high housekeeping standards.
• Restock and organise housekeeping trolleys and supplies.
• Use cleaning materials safely and adhere to protocols for a secure environment.
• Respect guest privacy and comfort, maintaining security.
• Report maintenance issues promptly to ensure a flawless guest experience.

Skills

Experience as cleaner/room attendant

Friendly communication

Attention to detail

Physical stamina

Team collaboration

Reliable transport

Weekend/public holiday availability

Job description

Mantra Geraldton is located in the central hub of the West Australian coral coast, 4 hours north of Perth. The property consists of two complexes that comprise of modern one, two and three bedroom apartments, resort style pools, and barbeque areas for guests to enjoy. In your downtime, Geraldton is a nature lover's paradise! From water sports to hiking trails to historic landmarks there is plenty to explore.

Purpose

As a Room Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Primary Responsibilities

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
• Work diligently within the established guidelines to achieve the impeccable standards we hold dear
• Maintain and restock housekeeping trolleys, keeping them organised and well equipped
• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
• Respect guest privacy and security, upholding our commitment to their comfort
• Report maintenance issues promptly, showing your dedication to a flawless experience

Skills And Experience

• Previous experience as a cleaner or room attendant is a plus
• Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways
• You embrace collaborating with colleagues from various backgrounds
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays

Accor Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.