Risk Analyst

Westpac; Adelaide; Hybrid; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Hybrid work model

Comprehensive onboarding

Job summary

Westpac is seeking a Risk Analyst for its Financial Crime Surveillance team in Adelaide. The role focuses on identifying, assessing and managing AML, sanctions and customer due diligence risks within the first line of defence. You’ll investigate alerts, support stakeholders and deliver compliant outcomes.

Initially 12-month max term with full-time hours, based in Adelaide. After a comprehensive 7-week onboarding, the role moves to a hybrid model with 2 days in the office and 3 days remote each

Qualifications

• Experience in financial services, operations, compliance, risk or financial crime.
• Ability to navigate across multiple complex systems and technical environments.
• Strong analytical and investigative skills with attention to detail.
• Confident in written and verbal communication with stakeholders.
• Exposure to AML, KYC, sanctions, fraud or related disciplines is advantageous.

Responsibilities

• Review and assess AML, sanctions and customer due diligence activities with a risk-based approach.
• Investigate alerts, cases and customer events to determine actions and outcomes.
• Manage customer and stakeholder interactions, including sensitive conversations.
• Handle customer calls in line with customer-centric approach and outcomes.
• Support offboarding, account restrictions and other risk mitigation activities.
• Adhere to controls across financial, regulatory and compliance requirements.
• Identify and elevate potential financial, regulatory and compliance risks to the business.
• Identify emerging risks and opportunities for process improvement.
• Partner with internal stakeholders to meet regulatory obligations and achieve positive outcomes.

Skills

Financial services

Risk management

Analytical skills

Investigative skills

Communication skills

Decision making

AML/KYC exposure

Job description

• 12-month Max Term opportunity
• Adelaide based only
• Full-time role - Monday-Friday between 8am and 4:06pm AEST

The Financial Crime Surveillance (FCS) team is part of Westpac’s Risk Division and is responsible for detecting, deterring and fighting financial crime.

What’s the role?

As a Risk Analyst within Westpac's Financial Crime Surveillance team, you will play a key role in safeguarding our customers, communities and organisation from financial crime. Working as part of the first line of defence, you will identify, assess and manage risks relating to AML, sanctions and customer due diligence, while investigating cases, supporting stakeholders, and delivering strong risk and compliance outcomes.

Responsibilities:

• Review and assess AML, sanctions and customer due diligence activities, applying a risk-based approach.
• Investigate alerts, cases and customer events to determine appropriate actions and outcomes.
• Manage customer and stakeholder interactions, including sensitive and complex conversations.
• Manage customer calls in line with Westpac’s customer-centric approach, delivering positive customer outcomes.
• Support customer offboarding, account restrictions and other risk mitigation activities.
• Adhere to effective controls across all financial, regulatory and compliance requirements and processes.
• Identify and elevate potential financial, regulatory and compliance risks to the business and the Westpac Group.
• Identify emerging risks, trends and opportunities for process improvement.
• Partner closely with internal stakeholders to ensure regulatory obligations are met and positive customer outcomes are achieved.

Training and Support

We’ll set you up for success with a comprehensive 7-week New Starter Framework, including:

• Face-to-face training in the office, with your team manager on hand for guidance and support.
• Full systems learning and accreditation, so you’re confident and ready to hit the ground running.
• After training, you’ll move to a hybrid work model – 2 days in the office and 3 days working from home each week.

What do I need?

You’ll be someone who enjoys solving problems, assessing risk and delivering great outcomes for customers and stakeholders.

You will also bring:

• Experience in financial services, operations, compliance, risk or financial crime.
• Proven ability to navigate across multiple complex systems and technical environments
• Strong analytical and investigative skills with excellent attention to detail.
• Confidence managing customer conversations and stakeholder relationships.
• Ability to make sound decisions while balancing customer, risk and regulatory considerations.
• Strong written and verbal communication skills.
• Exposure to AML, KYC, sanctions, fraud, compliance or related disciplines will be highly regarded.

Why join us?

• Special offers on banking products and discounts from top brands, including generous employee only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help you grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the ‘Diversity, sustainability and flexibility’ section.