Revenue Officer – WorkCover & OSR Lead

Queensland Government; Cairns Regional; On-site; AUD 85,000 - 110,000; Full time

Job summary

Queensland Government, Cairns-based, invites applications for a role focused on Own Source Revenue (OSR), including WorkCover and related funding pathways. The successful candidate will engage with clinical staff to ensure correct documentation and optimal reimbursement while guiding patients through complex funding and consent processes.

The position emphasizes collaboration with hospital teams to minimize revenue leakage and to maintain compliant, efficient revenue cycle activities in a health

Qualifications

• Take ownership of the WorkCover portfolio as primary focus.
• Negotiate payment guarantees and review clinical documentation.
• Guide patients through funding pathways including WorkCover and Medicare-related categories.
• Liaise with clinicians to educate on correct paperwork and prevent revenue leakage.
• Support Informed Financial Consent processes and claim documentation.

Responsibilities

• Own the WorkCover portfolio and other OSR accounts with high value.
• Negotiate payment guarantees and review clinical documentation for reimbursement.
• Assist patients through complex funding pathways and eligibility assessments.
• Liaise with Doctors, Nurse Unit Managers, and Social Workers to ensure proper paperwork.
• Contribute to reducing revenue leakage and ensuring compliant processes.

Skills

Negotiation

Accounts receivable

Financial documentation

Stakeholder communication

Job description

Queensland Government, Cairns-based, invites applications for a role focused on Own Source Revenue (OSR), including WorkCover and related funding pathways. The successful candidate will engage with clinical staff to ensure correct documentation and optimal reimbursement while guiding patients through complex funding and consent processes.

The position emphasizes collaboration with hospital teams to minimize revenue leakage and to maintain compliant, efficient revenue cycle activities in a health