Revenue Officer - Parental Leave (12 months)

Moira Shire Council; Cobram; Hybrid; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Above Award pay rates

Work From Home

Training opportunities

Salary packaging

Wellbeing initiatives

Job summary

Moira Shire Council in Cobram is seeking a Revenue Officer on a 12-month parental leave contract to manage property services, rates and revenue, concessions, and debt collection with a focus on customer support.

The role requires knowledge of local government revenue functions, ability to interpret legislation, and experience with financial systems; hybrid work arrangements and pro-rata benefits are offered.

Qualifications

• Demonstrated knowledge of local government revenue functions.
• Ability to interpret and apply legislation, policies, and procedures.
• Experience in debtor management or debt collection processes.
• Proficiency in financial systems and technology.
• Proven excellence in client or customer support.
• Understanding and experience with revenue, property & valuation operations is desirable.
• Knowledge of Local Government Act 1989 and ACCC Debt Collection Guidelines is a plus.

Responsibilities

• Perform title searches and maintain property title information in council databases.
• Maintain rating and valuation databases and process notices of acquisition.
• Support payment services, exemptions, concessions, and rebates.
• Assist debt collection and coercive recovery tasks as required.
• Provide responsive customer service and support across revenue functions.

Skills

Debtor management

Financial systems

Customer support

Legislation interpretation

Tools

Civica Authority

Job description

Revenue Officer - Parental Leave (12 months)

Become a Part Of Moira Shire Council’s Exciting Journey!

At Moira Shire Council, we're reimagining local government with fresh ideas, a friendly approach, and a passion for making a real difference in our vibrant regional community. Nestled along the stunning Murray River, our region spans from the lush Barmah Forest to lively towns like Cobram, Numurkah, Nathalia, and Yarrawonga—one of Victoria’s top holiday spots.

We believe in working together with honesty, respect, integrity, teamwork, and accountability to create a future everyone can be proud of.

Our role as a Council? To serve, support, and inspire our communities to facilitate the success of the Moira2045 Community Vision.

Why Work With Us?

• Above Award pay rates
• A strong, values based, positive organisational culture
• Supportive and family-friendly workplace.
• Flexible work arrangements to suit your lifestyle with opportunity to Work From Home
• Access to extensive training and education opportunities, including in-house leadership program
• Superannuation information sessions with Vision Super
• Salary packaging and novated leases available
• Access to wellness initiatives
• Corporate discounts at fivegyms across our shire
• Generous parental leave
• Up to two days paid volunteer leave for a community service within our shire.
• Cultural andceremonial leave.
• Opportunities for purchased leave to better accommodate your lifestyle.
• So much more.....

Please note all benefits are considered individually for roles on a pro-rata basis. Temporary and part-time roles may not be eligible for all inclusions.

Moira Shire Council is an Equal Opportunity Employer.

Moira promotes a workplace that actively seeks to include, welcome and value the contributions of all people and encourages people with a disability, Aboriginal Australians, young people and people from culturally diverse backgrounds to apply.

We are looking for a Revenue superstar to work in our Cobram office for up to four days a week for a 12 month parental leave cover. Following the first 12 months, there may be room for this period to be extended with fewer hours per week,

Hybrid work arrangements are negotiable.

Key responsibilities and functions:

Property Services

• Perform title searches as required and ensure all property title information obtained is referenced correctly and maintained in Council's property databases.
• Maintain Council’s rating and valuation databases.
• Submit manual M1 addressing updates to Vicmap Editing Service (VES) as required.
• Assist Revenue Coordinator with processing of Notice of Acquisition within 5 business days as required
• Address Management:
  • Prepare and send street addressing updates for Emergency Services, VEC and AEC
  • Process proposed street and road numbering of new subdivisions in SPEAR and liaise with developers where required
  • Process Rural Road Number and street numbering requests including SPEAR
• Update Council database once subdivisions have become registered, as advised through SPEAR

Rates & Revenue

• Certificate and Documentation
• Customer Service and Support
• Concessions and Rebates
• Exemption Processing
• Valuation Support
• Administrative Support
• Payment Services

Debt Collection

For more information about the role view the Position Description HERE (if Hyperlink is not working,)

Essential qualifications and experience

• Demonstrated knowledge of local government revenue functions.
• Ability to interpret and apply legislation, policies, and procedures.
• Experience in debtor management or debt collection processes.
• Proficiency in financial systems and technology.
• Proven excellence in client or customer support.

Desirable qualifications and experience

• Understanding and experience in the revenue, property & valuation operations of local government.
• Understanding of and experience with relevant legislation and regulations, in particular the Local Government Act 1989.
• Understanding of ACCC Debt Collection Guidelines.
• Experience with Council Rating Systems, preferably Civica Authority